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Re: mail upload problem

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Thanks for the quick reply. please find the answers below
1. while uploading attachments,it stays idle without any advancement in attachment progress bar.
2. we have tested on IE,Crome and Firefox with the same result.
3. Major mail services used are i. gmail, 2. mail.bsnl.co.in
4. yes, clients can access internet through proxy servers only, no other way. 
5. squid.conf (all the access lists are separate text files)
acl SSL_ports port 443
acl CONNECT method CONNECT
http_access deny !Safe_ports
http_access deny CONNECT !SSL_ports
http_access allow localhost manager
http_access deny manager
http_access allow all exceptionlist
http_access allow sysadmin_ip sysadmin_time sysadmin_url
http_access deny all blacklist
http_access allow tv_ip
http_access allow sysadmin_ip whitelist
http_access allow workstation_ip whitelist
http_access allow localhost
http_access deny all
http_port 8080
cache deny all
coredump_dir /var/spool/squid
refresh_pattern ^ftp: 1440 20% 10080
refresh_pattern ^gopher: 1440 0% 1440
refresh_pattern -i (/cgi-bin/|\?) 0 0% 0
refresh_pattern . 0 20% 4320
dns_nameservers ip1 ip2 ip3 8.8.8.8
visible_hostname proxyserver
cache_mgr emailid
max_filedescriptors 4096
6. can be informed later
7. I meant to state that this problem occurs in some machines only, that is on those machines attachment is not uploaded at all.




Thanks and Regards
Vivek Kumar Singh
J.T.O./ITPC-Kolkata
Mobile   08902000538
Landline 033-23211548



On Wed, Dec 2, 2015 at 2:28 PM, Antony Stone <Antony.Stone@xxxxxxxxxxxxxxxxxxxx> wrote:
On Wednesday 02 December 2015 at 07:07:09, vivek singh wrote:

>      we are facing problem while users trying to upload some attachments it
> fails using linux proxy, while at the same time if they switch to windows
> proxy attachment uploaded succesfully.
>      I am using squid 3.5 version onboth linux and windows proxy servers,
> any help would be appreciation.

Please consider telling us:

1. What specific problem (eg: error message?) are the users getting?

2. Which browser/s are the users using?

3. Which web mail service are they accessing?

4. Are the browsers explicitly configured to use the Squid proxy, or are you
using intercept mode?

5. What is your squid.conf (without comments or blank lines)?

6. What entries do you get in Squid's access.log when the problem occurs?

7. You say "some attachments" - does this mean that some can be successfully
uploaded through Squid, but others can't?  If so, is there any noticeable
difference (eg: size) between the ones whihc work and the ones which don't?


Regards,


Antony.

--
If you were ploughing a field, which would you rather use - two strong oxen or
1024 chickens?

 - Seymour Cray, pioneer of supercomputing

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