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Can someone help mit to analyze why opts.optimize.webtrends.com throws a 500 error and therefor blocks the viewing of www.microsoft.com, when we try to open it through our squid 3.1.0? We only get a blank page while accessing www.microsoft.com since the webtrends page is a showstopper. It does work without the webtrends part if we use an acl to block opts.optimize.webtrends.com but the goal is to use it.

In my access log I see at that point such an entry:

1406807304.655 22 10.32.15.38 TCP_MISS/500 814 GET http://ots.optimize.webtrends.com/ots/ots/js-3.2/311121/WT3kWEufwRsLlH8slwbtLTNN5QBiDzq9vp8gZr621gN75AfQRSUmjjmHw9v467a1LAsHxv8mErZFm2WnMzL7PG0U9WUAA9EVl-8Uq3AiHWJWXYnai8ClAbSlc0KTREwYxOcNuFSx056gNwrphrXOnv4lgdNE_6MNho1ocIMLKqOKzfbq3NOUNSuELXAXZLW5He6xZbq69vVOnYxGSb1_4sXYFBoDykxYI-2MiTFFZ4yLYpWHerYcZTErfZmCv-IvxLf1jnEj5NCdO38RY6TZnnhQCxmLC6T6uWCDb5C-YTjjOHBWO8_9Bk0JhetB3JQ260sbHwAMS-4ML2t765WLj9P9XWgHCvVueZR94AfUJcvFTquX5mvCcsqmLmdTXiMWH_QPAiKoelxQsDs9dha9-2uhbNkqIp_XL_warU0y6dhrLJK0gETba7dYGpGxxgDVEgxy_NdVVeuiS1F1qUHo0cWEX9Wpgg9IMSwPIfKrXHsqr6tfwnh4eS2uqBUmmUKTIy2iagb_iLeKwSDDUQ2uexOBTnyGZIuTdZnOV70vARXeG5m32bRxb6mbWhXI9GLLI_DTq-PED-e7C55zw77Ej59Yenj4EvAH3MCtuxZgF-aP00hpAAIYY2-Sm_Xii6XJvrmnVvVvBxNaMUtrepN5KfFAOOIcjCvKT24PfAb-kY2GiVzjydcb1dr3vl0Z2KOrn9Ffw3kVobQNeCUn4vmvs6yd8DGmmyBcvuEa2zgLcHRsuG72V62i8nIA_zX5LPrPRTk_wMo5LY0FwrLri-u80pJ3F0PZW-fqUPuh3Q9rro1EnV5w1hse2UYp2_qjYThcZ-GzynlSp5DXY2uFWaDJdQvhymrBHzKtejJGUUOW-A8AEOr3sCCNDG3k2eAUVkI9iCQAVVtU2sJWzxJb6b2gcgRdz6THeKkNYAuac!
4F3Svh6v
5tw_YxU3IJK7fjGiOov1r0xIpsDHJMLltAKHEvq2q10xamtxvUst3abc7g7DZJAdPK-Psv1HT10NWD8bpN9m__Ks7zzoFPtjK0iVbGYRgeOIG7OYV9-XoyvSvFpzx2po0WLluGzIy5MxWFCQpPX4iIJoFc4khz25Q3poV6FzM7yRpoWIpZVYo_iSrfr-dCrJ5nJXRXkrbYs_oJq3oBM8J4HXuw8SOUqfdppXxNwDPf_LOg0TLw3CFDgeY_Hn67LbInwgy0wQer67BBpg3PQfS4mouJkqO-ayWB2ybOkjrQNx6RfYIuZNIZfuc4S2lzRLxJx6WPrQCTbu3u1EDBrUef2SvSZrXI_joes5JFxRcXkiB3GHtgHjbON_KsxBq5xIz2ZIO4EEIDxpSSm7z3xxr9GMWelYX9ARtJzfkLkaqZa-J6z00sIu5z4EB0KRzjEHYXPvuw6IsEu3fuUFvaMxsE9Edli44dtwXqtzmXBW3ZpX20P_-GwgJSrdwDrYlDScrwcimKWiiCuOcwsqkUtg6F6cxNSAcpsYgXGGRA3kFmMDCqrZPHeVksw3aN6cA4lM7xi0CQbSNyfDK8liy8WFhtb-APhDSnUb0h8Yeh-J9UJV_39pQIP_DIQWZRcpb4altJZgB8dPSfg4vXpoyhMZs8bf20NJosLX3zmyDfStSQI7oV5eOUJEr2w4uDENkziWBN7loRld9HzAFwXIAHo7a-URpWfRiteWg0iNT9W6IuI7J2Z3pwtypFQuYjeR8Th7lXa-ip9-hpTCTgaaG2mLnxHk6c0NkoXyoZqFfnN8NE96Gzs1hpdYYSzha3LztWrJXfRFirLgHoHLbJ60mjeJ-FR9_IZMyNRiaxDOFAbOd1S6E9L5Tf7VuOJjFujfyxGx9y0QmYfTEHkeLyoU8bhD9WJoDZ0Uwp--1PSJmAFQHFbb1YkbMIS9jruhpSdfSe2HvrHtxy8Z6FKuv3tcZCfcM8UMxL18-!
9M1zg7kPc
EexJ-omBVY4AYA3Z5isSSnRwibBpQVRMaDEXV5QRjKhUVJWcdYjhQw~~ - HIER_DIRECT/31.186.231.66 text/html


What setting could cause such a behaviour or how do I find out which setting?

Thank you in advance.
Best regards
Sebastian




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