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FW: externalAclLookup: 'memberof' queue overload (ch=0x7f7d873b8358)

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Thanks Amos for the help. 

For now I have commented out a lot of the ldap and acl's, as they are not needed yet and I will implement as required. I have bumped up the children on the ldap but it seems the children-max setting does not work on squid 3.1 (correct me if wrong - but I could not get it working). The config is below (I removed the commented out parts on this email so it is cleaner to read).

I do have another issue (but not new to these changes), non domain PC's only ever get prompted once for a login - ever. For example I have a PC here and it is still logging the internet access under my domain username but has not prompted for credentials for over a week. The PC has been powered off for days, I have cleared all IE settings including stored passwords. Has anyone experienced this?

Thanks,

Glenn

### /etc/squid/squid.conf Configuration File ####

### cache manager
cache_mgr helpdesk@xxxxxxxxxxxxx

### negotiate kerberos and ntlm authentication
auth_param negotiate program /usr/local/bin/negotiate_wrapper -d --ntlm /usr/bin/ntlm_auth --diagnostics --helper-protocol=squid-2.5-ntlmssp --domain=DOMAIN --kerberos /usr/lib64/squid/squid_kerb_auth -i -d -s HTTP/proxy.domain.com.au
auth_param negotiate children 50
auth_param negotiate keep_alive off

### pure ntlm authentication
auth_param ntlm program /usr/bin/ntlm_auth --diagnostics --helper-protocol=squid-2.5-ntlmssp --domain=DOMAIN
auth_param ntlm children 200
auth_param ntlm keep_alive off

### provide basic authentication via ldap for clients not authenticated via kerberos/ntlm
auth_param basic program /usr/lib64/squid/squid_ldap_auth -R -b "dc=domain,dc=com,dc=au" -D squid@xxxxxxxxxxxxx -W /etc/squid/ldappass.txt -f sAMAccountName=%s -h dc1.domain.com.au
auth_param basic children 100
auth_param basic realm Internet Proxy
auth_param basic credentialsttl 1 minute

### ldap authorisation
# external_acl_type memberof children=100 %LOGIN /usr/lib64/squid/squid_ldap_group -R -K -b "dc=domain,dc=com,dc=au" -D squid@xxxxxxxxxxxxx -W /etc/squid/ldappass.txt -f "(&(objectclass=person)(sAMAccountName=%v)(memberof=cn=%g, ou=Internet,ou=Domain Groups,ou=Domain,dc=domain,dc=com,dc=au))" -h dc1.domain.com.au

### Squid Cache Manager
cachemgr_passwd none info

cache_dir aufs /var/spool/squid 30000 16 256
minimum_object_size 2 KB
maximum_object_size 10 MB
cache_swap_low 95
cache_swap_high 97

### acl for proxy auth and ldap authorizations
acl SSL method CONNECT
acl allowedsites        dstdomain "/etc/squid/allowedsites.txt"
acl auth proxy_auth REQUIRED
#   aclname             acltype  typename activedirectorygroup
acl prioritysites       dstdomain "/etc/squid/prioritysites.txt"

### squid defaults
acl manager proto cache_object
acl localhost src 127.0.0.1/32 ::1
acl to_localhost dst 127.0.0.0/8 0.0.0.0/32 ::1
acl SSL_ports port 443
acl Safe_ports port 80          # http
acl Safe_ports port 21          # ftp
acl Safe_ports port 443         # https
acl Safe_ports port 70          # gopher
acl Safe_ports port 210         # wais
acl Safe_ports port 1025-65535  # unregistered ports
acl Safe_ports port 280         # http-mgmt
acl Safe_ports port 488         # gss-http
acl Safe_ports port 591         # filemaker
acl Safe_ports port 777         # multiling http
acl CONNECT method CONNECT
acl cacheadmin src 192.168.11.221 192.168.8.175

### http_access rules
http_access allow manager localhost
http_access allow manager cacheadmin
http_access deny manager
http_access deny !Safe_ports
http_access deny CONNECT !SSL_ports
http_access allow localhost
# allow unrestricted access to prioritysites
http_access allow prioritysites
http_access deny !auth
http_access allow auth
http_access deny all

access_log /var/log/squid/access.log squid
cache_mem 1024 MB
http_port 8080
hierarchy_stoplist cgi-bin ?
coredump_dir /var/spool/squid
refresh_pattern ^ftp:           1440    20%     10080
refresh_pattern ^gopher:        1440    0%      1440
refresh_pattern -i (/cgi-bin/|\?) 0     0%      0
refresh_pattern .               0       20%     4320

-----Original Message-----
From: Amos Jeffries [mailto:squid3@xxxxxxxxxxxxx] 
Sent: Monday, 26 August 2013 9:05 PM
To: squid-users@xxxxxxxxxxxxxxx
Subject: Re:  externalAclLookup: 'memberof' queue overload (ch=0x7f7d873b8358)

On 26/08/2013 10:49 a.m., wrote:
> Hi All,
>
> Does anyone have suggestion to fix the error permanently? (I restarted 
> squid which has fixed it right now - but this is not a permanently 
> fix)
>
> This morning we had a problem with our squid proxy, it would not accept logons from users, the error in the cache.log was:
>
> externalAclLookup: 'memberof' queue overload (ch=0x7f7d873b8358)
>
>
> The above message would repeat about 10 times, then eventually is would seem to authenticate (but still continue to prompt users for a logon – and should not be prompting at all as the users are using Kerberos):

Two things to note here, the authenticate part is done by your auth_param helper(s). The external ACL helper which is overloading is "just" a authorization check based on the already authenticated credentials.

Secondly you have up to 6 lookups sent to the helper per-request. That will fill the helepr queue quite fast. If you can reduce that at all it will help. Otherwise you need to allocate enough helpers that the queue does not overflow.


> 2013/08/26 07:13:48| externalAclLookup: 'memberof' queue overload 
> (ch=0x7f7d873b8358)
> 2013/08/26 07:13:48| squid_kerb_auth: DEBUG: ←lots of code→== 
> user@xxxxxxxxxxxxx
> 2013/08/26 07:13:48| squid_kerb_auth: INFO: User user@xxxxxxxxxxxxx 
> authenticated
>
> We only have about 10 users on squid right now and was about to rollout further, I had previously increased the negotiate children to 50 to handle our future 500 users, we are running squid 3.1.10 on centos 6.4, below is the squid.conf:

Maye you should bump the external_acl_type "memberof" helper children up as well to match.

>
> ### /etc/squid/squid.conf Configuration File ####
>
> ### cache manager
> cache_mgr helpdesk@xxxxxxxxxxxxx
>
> ### negotiate kerberos and ntlm authentication auth_param negotiate 
> program /usr/local/bin/negotiate_wrapper -d --ntlm /usr/bin/ntlm_auth 
> --diagnostics --helper-protocol=squid-2.5-ntlmssp --domain=DOMAIN 
> --kerberos /usr/lib64/squid/squid_kerb_auth -i -d -s 
> HTTP/proxy.domain.com.au auth_param negotiate children 50 auth_param 
> negotiate keep_alive off
>
> ### pure ntlm authentication
> auth_param ntlm program /usr/bin/ntlm_auth --diagnostics 
> --helper-protocol=squid-2.5-ntlmssp --domain=DOMAIN auth_param ntlm 
> children 200 auth_param ntlm keep_alive off
>
> ### provide basic authentication via ldap for clients not 
> authenticated via kerberos/ntlm auth_param basic program 
> /usr/lib64/squid/squid_ldap_auth -R -b "dc=domain,dc=com,dc=au" -D 
> squid@xxxxxxxxxxxxx -W /etc/squid/ldappass.txt -f sAMAccountName=%s -h 
> dc1.domain.com.au auth_param basic children 100 auth_param basic realm 
> Internet Proxy auth_param basic credentialsttl 1 minute
>
> ### ldap authorisation
> external_acl_type memberof %LOGIN /usr/lib64/squid/squid_ldap_group -R 
> -K -b "dc=domain,dc=com,dc=au" -D squid@xxxxxxxxxxxxx -W 
> /etc/squid/ldappass.txt -f 
> "(&(objectclass=person)(sAMAccountName=%v)(memberof=cn=%g, 
> ou=Internet,ou=Domain Groups,ou=Domain,dc=domain,dc=com,dc=au))" -h 
> dc1.domain.com.au
>
> ### Squid Cache Manager
> cachemgr_passwd none info
>
> cache_dir aufs /var/spool/squid 30000 16 256 minimum_object_size 2 KB 
> maximum_object_size 10 MB cache_swap_low 95 cache_swap_high 97
>
> #   aclname             acltype  typename activedirectorygroup
> acl SSL method CONNECT
> acl allowedsites        dstdomain "/etc/squid/allowedsites.txt"
> acl auth proxy_auth REQUIRED
> acl BlockedAccess       external memberof "/etc/squid/blocked_access.txt"
> acl RestrictedAccess    external memberof "/etc/squid/restricted_access.txt"
> acl StandardAccess      external memberof "/etc/squid/standard_access.txt"
> acl ExceptionAccess     external memberof "/etc/squid/exception_access.txt"
> acl FullAccess          external memberof "/etc/squid/full_access.txt"
> acl AnonymousAccess     external memberof "/etc/squid/anonymous_access.txt"
> acl blockedsites        dstdomain "/etc/squid/blockedsites.txt"
> acl exceptedsites       dstdomain "/etc/squid/exceptedsites.txt"
> acl prioritysites       dstdomain "/etc/squid/prioritysites.txt"
>
> ### squid defaults
> acl manager proto cache_object
> acl localhost src 127.0.0.1/32 ::1
> acl to_localhost dst 127.0.0.0/8 0.0.0.0/32 ::1 acl SSL_ports port 443
> acl Safe_ports port 80          # http
> acl Safe_ports port 21          # ftp
> acl Safe_ports port 443         # https
> acl Safe_ports port 70          # gopher
> acl Safe_ports port 210         # wais
> acl Safe_ports port 1025-65535  # unregistered ports
> acl Safe_ports port 280         # http-mgmt
> acl Safe_ports port 488         # gss-http
> acl Safe_ports port 591         # filemaker
> acl Safe_ports port 777         # multiling http
> acl CONNECT method CONNECT
> acl cacheadmin src 192.168.11.221 192.168.8.175
>
>
> ### http_access rules
> http_access allow manager localhost
> http_access allow manager cacheadmin
> http_access deny manager
> http_access deny !Safe_ports
> http_access deny CONNECT !SSL_ports
> http_access allow localhost
> http_access allow prioritysites
> http_access deny BlockedAccess all
> http_access allow allowedsites
> http_access deny RestrictedAccess all
> http_access allow AnonymousAccess auth
> http_access allow FullAccess auth
> http_access allow ExceptionAccess exceptedsites auth

To reduce at least one helepr lookup per request swap this line around 
to be:
   http_access allow exceptedsites ExceptionAccess auth

> http_access deny blockedsites
> http_access allow StandardAccess auth
> http_access allow auth
> http_access deny !auth

This "deny !auth" line should be above the "allow AnonymousAccess auth" 
... although why you would call it anonymous access while requiring them 
to also login at the same time (auth ACL test) is beyond me.

> http_access deny all
>
> ### logging
> access_log /var/log/squid/access.log squid
>
> ### Set memory manually, to allow it to use more of the system
> cache_mem 1024 MB
>
> ### squid defaults
> http_port 8080
> hierarchy_stoplist cgi-bin ?
> coredump_dir /var/spool/squid
> refresh_pattern ^ftp:           1440    20%     10080
> refresh_pattern ^gopher:        1440    0%      1440
> refresh_pattern -i (/cgi-bin/|\?) 0     0%      0
> refresh_pattern .               0       20%     4320
>
> Thanks,
>
> Glenn

Amos





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