Sir, if I do as you suggest and insert a -i refresh_pattern ^ftp: 1440 20% 10080 refresh_pattern ^gopher: 1440 0% 1440 refresh_pattern (/cgi-bin/|\?) 0 0% 0 refresh_pattern . 0 20% 4320 the blacklist acls' only work half the time with the -i inserted, do you have any suggestions for a solution? In the meantime I am leaving -i out of the directive to retain functionality of the blacklists