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Re: TCP_MISS/504 when accesing www.citibank.com

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On 9/11/2011 12:29 a.m., feralert wrote:
Hi all,

I'm new on the list so hi everyone and please do excuse my english.

And now down to bussiness :)

Im having trouble accessing www.citibank.com with squid 2.7. I'm
actually trying from two different platforms (Debian Lenny linux box
running 2.7.STABLE3 and NetBSD running  2.7.STABLE7), using different
connections to the internet and both getting weird results.


* ) With the NetBSD machine:

What i usually get in the browser is a " (110) Connection timed out",
and a "TCP_MISS/504" in the servers logs.

While trying to retrieve the URL: http://www.citibank.com/
The following error was encountered:
Connection to 192.193.219.58 Failed
The system returned:
    (110) Connection timed out
The remote host or network may be down. Please try the request again.
03:16:39 120355 10.5.5.236 TCP_MISS/504 1454 GET
http://www.citibank.com/ - DIRECT/192.193.219.58 text/html


But sometimes (ina very few rare occasions) it gets through and I see
the following:

1320746405.173  15615 10.5.5.236 TCP_MISS/200 6985 CONNECT
metrics1.citibank.com:443 - DIRECT/63.140.40.2 -

And in the browser I see that I get redirected to
"https://online.citibank.com/US/Welcome.c";. From there on I have no
trouble surfing the website. Also, if I try go directly to
"https://online.citibank.com"; works every time.



* ) With the linux one:

With this one I never gotten through (maybe I havent tried as many
times), I also get the "Connection timed out"  and "TCP_MISS/504", and
also a"Zero Sized Reply" and a "TCP_MISS/502":

The browser shows:

While trying to retrieve the URL: http://www.citibank.com/
The following error was encountered:
Zero Sized Reply
Squid did not receive any data for this request.
And in the logs I get:
03:01:03 150396 10.5.5.236 TCP_MISS/502 1334 GET
http://www.citibank.com/ - DIRECT/192.193.103.222 text/html
03:03:35 151215 10.5.5.236 TCP_MISS/504 1477 GET
http://www.citibank.com/favicon.ico - DIRECT/192.193.103.222 text/html



These seems to be all symptoms of either TCP connection setup problems or ICMP blocking. The "Zero Sized Reply" hints that it is more likely MTU problems and ICMP blocking somewhere. Where Squid can locate and send data to the server, but nothing comes back (ie the packet sent was too big, but the ICMP reply telling the Squid machine to send smaller packts never got delivered).

Amos


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