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Re: Read error Squid v2.6.stable21 www.microsofthup.com

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On 17/06/11 11:54, Ivan . wrote:
Hi,

I am having a issue accessing a MS site, which is actually hosted via
Digitalriver content network, and via tcpdump I can see allot of
redirects, 301 perm moved etc. So I am wondering if someone can try
via their squid setup, or if any has any ideas what is at play.

No issues when going to the site direct

http://www.microsofthup.com/

Seem to have some load balancers at work  "
BIGipServerp-dc1-c9-commerce5-pod1-pool4=2654814218.20480.0000;"

Some greps from the access log

1308202767.527    746 10.xxx.xxx.xxx TCP_MISS/301 728 GET
http://microsofthup.com/ - DIRECT/209.87.184.136 text/html [Accept:
image/gif, image/x-xbitmap, image/jpeg, image/pjpeg,
application/x-shockwave-flash, application/x-ms-application,
application/x-ms-xbap, application/vnd.ms-xpsdocument,
application/xaml+xml, application/vnd.ms-excel,
application/vnd.ms-powerpoint, application/msword,
*/*\r\nAccept-Language: en-au\r\nUA-CPU: x86\r\nUser-Agent:
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322;
.NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET
CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; .NET4.0C;
.NET4.0E)\r\nHost: microsofthup.com\r\nCookie:
op390chooserhomedefaultpagesgum=a0o51kr1uy275pp0hk3dqa2766p06y38i56d7;
fcP=C=2&T=1307338680214&DTO=1306305944285&U=717377145&V=1307338680214\r\nVia:
1.0 Clearswift SECURE Web Gateway\r\n] [HTTP/1.0 301 Moved
Permanently\r\nDate: Thu, 16 Jun 2011 05:16:24 GMT\r\nContent-Length:
191\r\nContent-Type: text/html\r\nCache-Control:
no-cache\r\nConnection: keep-alive\r\nProxy-Connection:
keep-alive\r\nServer: Microsoft-IIS/6.0\r\nPragma:
no-cache\r\nLocation:
http://www.microsofthup.com/hupus/chooser.aspx\r\nVia: 1.1
dc1c5cache01 (NetCache NetApp/6.0.3)\r\nSet-Cookie:
BIGipServerp-dc1-c9-commerce5-pod1-pool4=2654814218.20480.0000;
path=/\r\n\r]

1308202718.027    231 10.xxx.xxx.xxx TCP_MISS/200 2031 GET
http://c5.img.digitalriver.com/gtimages/store-mc-uri/mshup/assets/local//en-US/css/style.css
- DIRECT/122.252.43.91 text/css [Host:
c5.img.digitalriver.com\r\nUser-Agent: Mozilla/5.0 (Windows; U;
Windows NT 5.1; en-GB; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET
CLR 3.5.30729)\r\nAccept: text/css,*/*;q=0.1\r\nAccept-Language:
en-gb,en;q=0.5\r\nAccept-Charset:
ISO-8859-1,utf-8;q=0.7,*;q=0.7\r\nReferer:
http://www.microsofthup.com/hupus/chooser.aspx?culture=en-US&resID=TfmRcwoHArEAADX4AfIAAAAb\r\nVia:
1.1 Clearswift SECURE Web Gateway\r\n] [HTTP/1.0 200
OK\r\nContent-Type: text/css\r\nLast-Modified: Fri, 17 Dec 2010
09:15:43 GMT\r\nETag: "8089fcfaca9dcb1:384"\r\nServer:
Microsoft-IIS/6.0\r\nX-Server-Name: dc1c5web07\r\nP3P: CP="CAO DSP
TAIa OUR IND PHY ONL UNI PUR COM NAV INT DEM CNT STA PRE
LOC"\r\nX-Powered-By: ASP.NET\r\nDate: Thu, 16 Jun 2011 05:15:34
GMT\r\nContent-Length: 1531\r\nConnection: keep-alive\r\n\r]


Both of those are successful transfers through your Squid.


This is the squid error

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ERROR
The requested URL could not be retrieved
While trying to retrieve the URL:
http://www.microsofthup.com/hupus/chooser.aspx?
The following error was encountered:

Read Error

The system returned:
     (104) Connection reset by peer
An error condition occurred while reading data from the network.
Please retry your request.
Your cache administrator is root.
Generated Fri, 17 Jun 2011 00:03:18 GMT by proxy (squid/2.6.STABLE21)

Are you sure this is being generated by your proxy?
"proxy" is not a FQDN indicating ownership, so it is a bit hard to tell who it belongs to. "root" is an ambiguous email address, so good luck getting in touch with whoever runs it to report the problem.


Your log indicates requests/replies are coming through a proxy with domain name "Clearswift SECURE Web Gateway" which is clearly also not available in DNS. So it could be broken in any number of other ways than just its FQDN hostname.


Amos
--
Please be using
  Current Stable Squid 2.7.STABLE9 or 3.1.12
  Beta testers wanted for 3.2.0.8 and 3.1.12.2


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