Yes sorry, at work. See Below. I am not 100% on fill-rate versus the other numbers, so I'll leave that up for someone else to reply. I would just tinker with the values until you get acceptable results until then. acl magic_words1 url_regex -i 192.168 acl magic_words2 url_regex -i ftp .exe .mp3 .vqf .tar.gz .gz .rpm .zip .rar .avi .mpeg .mpe .mpg .qt .ram .rm .iso .raw .wav .mov acl restuser proxy_auth ncsa_users delay_pools 3 delay_class 1 2 delay_parameters 1 -1/-1 -1/-1 delay_access 1 allow magic_words1 delay_access 1 deny all delay_class 2 2 delay_parameters 2 5000/150000 5000/120000 delay_access 2 allow magic_words2 delay_access 2 deny all delay_class 3 1 # 256 Kbit/s fill rate, 1024 Kbit/s reserve delay_parameters 3 32000/128000 delay_access 3 allow restuser delay_access 3 deny all --------------------------------------------- Chad E. Naugle Tech Support II, x. 7981 Travel Impressions, Ltd. >>> "J Webster" <webster_jack@xxxxxxxxxxx> 11/8/2010 10:28 AM >>> do I need to add this: delay_access 2 deny all delay_access 1 deny all ? Also, what is the difference between fill rate and reserve? I think I have a fill rate of 256, maybe I should increase this for watching video? I am using iftop on the server, and users still seem to be connecting at more than 1Mbps so maybe it isn;t picking up the ncsa users? From: Chad Naugle Sent: Monday, November 08, 2010 4:11 PM To: J Webster ; squid-users@xxxxxxxxxxxxxxx Subject: Re: Re: Bandwidth split? Your problem here is that you are trying to layer delay_pool 1 twice, so I corrected the config below adding a third delay_pool for your ncsa_users. Travel Impressions made the following annotations ------------------------------------------------------------- "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you."