Can someone assist with this? Apprarently users were not typing their usernames wrong. Squid is apparently not authenticating capital letter usernames. 3.1.0.15 2010/02/09 13:08:12.781| basic/auth_basic.cc(412) decodeCleartext: 'JEN133:xs39ds' 2010/02/09 13:08:12.781| basic/auth_basic.cc(364) authBasicAuthUserFindUsername: Looking for user 'jen133' 2010/02/09 13:08:12.781| basic/auth_basic.cc(510) makeCachedFrom: Creating new user 'jen133' 2010/02/09 13:08:52.745| helperSubmit: jen133 xs39ds 2010/02/09 13:08:52.746| helperHandleRead: 17 bytes from basicauthenticator #1 2010/02/09 13:08:52.746| helperHandleRead: 'ERR No such user ' 2010/02/09 13:08:52.746| basic/auth_basic.cc(246) authenticateBasicHandleReply: {ERR No such user} ncsa_auth is accepting username/pass in capitals fine from command line and returning OK. squid.conf: acl USERS proxy_auth REQUIRED Everything else works and has been working. And same setup was working before with older squids. Also please advise how to make squid/nsca_auth accept user/pass case-insensitively. Can't put "-i REQUIRED" on proxy_auth line. Thanks. J _________________________________________________________________ Hotmail: Trusted email with Microsoft’s powerful SPAM protection. http://clk.atdmt.com/GBL/go/201469226/direct/01/