Are there any guidelines for good and bad average service times for external_acl and ntlmauthenticator? Currently we average 120ms for the former and about 10ms for the latter and I don't know whether I should be interpreting that as good or bad. Paul Cocker TNT Post is the trading name for TNT Post UK Ltd (company number: 04417047), TNT Post (Doordrop Media) Ltd (00613278), TNT Post Scotland Ltd (05695897), TNT Post North Ltd (05701709), TNT Post South West Ltd (05983401), TNT Post Midlands Limited (6458167)and TNT Post London Limited (6493826). Emma's Diary and Lifecycle are trading names for Lifecycle Marketing (Mother and Baby) Ltd (02556692). All companies are registered in England and Wales; registered address: 1 Globeside Business Park, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1HY.