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Re: Slow for one user, fast for everyone else

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RM wrote:
On Mon, Oct 6, 2008 at 4:08 AM, RM <bearmeat@xxxxxxxxx> wrote:
On Mon, Oct 6, 2008 at 1:45 AM, Pieter De Wit <pieter@xxxxxxxxxxxxx> wrote:
Hi JL,

Does your server use DNS in it's logging ? Perhaps it's reverse DNS ?

If he downloads a big file, does the speed pick up ?

Cheers,

Pieter

JL wrote:
I have a server setup which provides an anonymous proxy service to
individuals across the world. I have one specific user that is
experiencing very slow speeds. Other users performing the very same
activities do not experience the slow speeds, myself included. I asked
the slow user to do traceroutes and it appeared there were no network
routing issues but for some reason it is VERY slow for him to the
point of being unusable. The slow user can perform the same exact
activities perfectly fine using another proxy service but with my
proxy it is too slow.

Any help is appreciated.

Thanks Pieter for the reply.

I am not sure what you mean by DNS in its logging. I am assuming you
mean that in the logs hostnames as opposed to IP addresses are logged.
If so, that is not the case, only IP addresses are logged in the Squid
logs. I realize you are probably are also referring to reverse DNS for
the user but just in case you mean reverse DNS for the server, I do
have reverse DNS setup for the server IP's.

I will have to ask to see if big downloads speed up for the user.

Any other help is appreciated.


One thing I forgot to ask is: if he downloads a big file and the speed
picks up, what does this say and how do I fix the problem?

Any other suggestions are appreciated as well.
This would mean that the problem is related to logging or somethings down those lines, it only happens at the start of the connection/request.

Cheers,

Pieter

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