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RE: Unable to access support.microsoft.com

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> Thx Amos, but why would it work from every other subnet but the one I am
> on?
> They all go out the same proxy server
>
> Scott

Could be the other causes entirely. Thats just the most common one seen
with support.microsoft.com recently.
 - TCP-level stuff like windoss scaling, ECN, PMTU discovery come in
second place and produce similar errors.
 - configuration loops (302's) may have a similar effect.

The biggest clue is the exact content of the error page. A squid-generate
page you can at least track through the cache.log.
If it's one of the IE-generated ones then it's probably a low-level issue
with IE either handling the page info or connecting to squid.

Amos

>
> -----Original Message-----
> From: Amos Jeffries [mailto:squid3@xxxxxxxxxxxxx]
> Sent: Wednesday, 14 May 2008 10:37 AM
> To: Thompson, Scott (WA)
> Cc: squid-users@xxxxxxxxxxxxxxx
> Subject: Re:  Unable to access support.microsoft.com
>
>>
>> Hi all
>> A strange one and probably something stupid at my end but for some
>> reason I cannot access support.microsoft.com
>> In IE all I get is a 'cannot display the webpage' error, nothing from
>> Squid to indicate an error.
>
> support.microsoft.com have a broken HTTP/1.1 server.
>
> Squid 3.0, 2.5, or an early 2.6?
> 2.x - Upgrade to a more recent release.
> 3.x - A header hack to your config is available to bypass this.
>
>   # Fix broken sites by removing Accept-Encoding header
>   acl broken dstdomain ...
>   request_header_access Accept-Encoding deny broken
>   # NP: don't forget to remove it again when you upgrade out of 3.0
>
> For all the guff see
>   http://squidproxy.wordpress.com/2008/04/29/chunked-decoding/
>
> Amos
>
>
>



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