Generally Squid is working fine, except that users with Internet Explorer (seems not to be a problem in Firefox) sometimes encounter long delays (15 minutes) when they force a refresh using CTRL-F5 and the page is truncated when they do get it back. Sometimes the problem occurs immediately, sometimes it may need up to 15 CTRL-f5's before it occurs. I'm running Squid 2.5.17 on windows 2003 server with three Zopes in a load balanced configuration using ICP: *********snippet acl in_knetpool dstdomain knetpool cache_peer 10.110.7.111 parent 8001 9980 no-digest no-netdb-exchange name=port8001 cache_peer 10.110.7.111 parent 8005 9981 no-digest no-netdb-exchange name=port8005 cache_peer 10.110.7.111 parent 8010 9982 no-digest no-netdb-exchange name=port8010 cache_peer_access port8001 allow in_knetpool cache_peer_access port8005 allow in_knetpool cache_peer_access port8010 allow in_knetpool cache_peer_access port8001 deny all cache_peer_access port8005 deny all cache_peer_access port8010 deny all # THE FOLLOWING DIRECTIVE IS NEEDED TO MAKE 'backendpool' RESOLVE TO # THE POOL OF CACHE PEERS. # peer balancing: uncommented next two lines never_direct allow all icp_access allow all *********end snippet The 15 minute timeframe suggested a read_timeout and reducing this parameter to 5 minutes caused the truncated page to be returned in only 5 minutes. Some judicial use of a packet sniffer suggested that Squid had ICP'd the Zopes and received the page's entire HTML from a Zope (within 3 seconds) before starting to deliver it to Internet Explorer. Partway through sending it to IE, Squid had sent a smaller than usual (622 bytes rather than 4150) http packet to IE (and IE had acknowledged it) and then no further data was sent until Squid timed out (logged a httpTimeout). IE then requested other items in the page (CSS, images etc) before displaying a truncated page (HTML truncation matched the last content from the small data packet sent by squid). Does anyone know why this is happening and what I can do to fix it?