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Proxy issue blocking content

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I've got a strange problem on my hands. I have inherited a squid system
running on Windows that is used at our office to act as a proxy and thus
monitor for all our users. It works phenomenally except for one little
thing. If a user going through the proxy attempts to search a website that
has the word 'plavix' in the URL, it gets instantly blocked and cites ACL's
as being the issue in the error. I've poured through the squid.conf and I
haven't found anything that even remotely resembles something that would
block that. Let me know what I've missed if you can think of anything.
Thanks so much!

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