Hi, We are running Squid version 2.5.Stable13, using NTLM authentication which all works fine. Our problem has to do with the logged hierarchical information. Our setup looks something like this: Cache1 --- Cache 2 | | ------------- | Controller Our controller receives all the requests and does no disk based caching on its own drive, it relies on the two caches to fetch all the information and all the controller does is authentication and logging for the caches. The caches themselves dont log what they fetch. Here are the cache peer lines from squid.conf on the controller: cache_peer 1.1.1.2 parent 3128 3130 proxy-only login=*:pass cache_peer 1.1.1.3 parent 3128 3130 proxy-only login=*:pass On the controller we have always direct turned off, and all requests go through the parent caches. Here is a sample of the caches squid.conf: cache_peer 1.1.1.3 sibling 3128 3130 proxy-only login=PASS cache_peer 10.10.0.200 parent 3128 0 default no-query login=PASS The parent is an IWSS server that does content and virus scanning. Right, onto the problem. On the controller, a typical log entry looks like this: 1161598696.549 1014 10.4.21.15 TCP_MISS/200 597 POST http://shttp.msg.yahoo.com/notify/ EXAK011 FIRST_PARENT_MISS/1.1.1.3 text/plain 803 You can see that on the controller its a TCP_MISS. The user has authenticated (EXAK011), and the result code from the cache parent is FIRST_PARENT_MISS. Thats fine and works perfectly. Now majority of the logs look something like this: 1161598704.296 69 10.112.86.99 TCP_MISS/200 1159 GET http://www.news24.com/Images/News24v2/Images/bgnd_new.jpg abnt135 TIMEOUT_NONE/- image/jpeg 480 In this you can see that even though the cache result code is TCP_MISS, the hierarchical code is TIMEOUT_NONE, even though the request was valid and the image was valid to. The image even downloaded correctly. Now when reporting on this we stumble upon a problem where 50-60% of our hierarchical results come back as NONE or TIMEOUT_NONE which doesnt help when trying to work out the savings we are getting. Here is the logformat line from the controller: logformat squid %ts.%03tu %6tr %>a %Ss/%03Hs %<st %rm %ru %un %Sh/%<A %mt %>st and the squid_access_log: cache_access_log /var/log/squid/access.log squid Does anyone have any idea how we can know what actually happened in that NONE, or if we can interpret it any other way? Thanks in advance, Regards Ian