As to explaine you the problem here again when ever i enter any address in ie browser like www.cnn.com or cnn.com i get this page ==================== Access Denied (policy_denied) Your system policy has denied access to the requested URL. For assistance, contact your network support team. ====================== and it will be with 70% req it happen AND on refresh i get the page ==== what it mean that squid except it if i refresh the same i get that page what is denied --- So please __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com