Is there a way to stop the space, as per test%20user below, appearing in the access logs. We've just started using smartfilter and their reporting software doesn't like the space between first and last name. 1117034310.911 9 10.198.1.1 TCP_IMS_HIT/304 246 GET http://static.sky.com/images/pictures/1269636.gif test%20user NONE/- image/gif MONITOR "Sports" Any help appreciated. Thanks, Ric