Re: Windows 10 VDAgent incompatible with "hidden" KVM?

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On 9/25/20 7:39 PM, Frediano Ziglio wrote:


On 9/25/20 9:47 AM, Ian Pilcher wrote:

On 9/25/20 2:34 AM, Frediano Ziglio wrote:


Can you post the agent logs when it's not working?


Where are the agent logs stored?



Found 'em.

Here is the vdagent.log when the GPU is disabled (when the mouse works):

4348::INFO::2020-09-25 10:26:31,627::run::***Agent started in session 1***
4348::INFO::2020-09-25 10:26:31,627::log_version::0.9.0.0
4348::INFO::2020-09-25 10:26:31,627::debug_print_config::\\.\DISPLAY1
[Before SetDisplayConfig] (0,0) (1680x1050).
4348::INFO::2020-09-25 10:26:31,627::set_display_config::path states
says nothing changed
4348::INFO::2020-09-25 10:26:31,627::consistent_displays::#qxls 1 #others 0
4348::INFO::2020-09-25 10:26:31,643::send_announce_capabilities::Sending
capabilities:
4348::INFO::2020-09-25 10:26:31,643::send_announce_capabilities::6B7
4348::INFO::2020-09-25 10:26:31,643::run::Connected to server
4348::INFO::2020-09-25
10:26:31,643::input_desktop_message_loop::Desktop: Winlogon
4348::INFO::2020-09-25 10:26:31,658::handle_announce_capabilities::Got
capabilities (1)
4348::INFO::2020-09-25 10:26:31,674::handle_announce_capabilities::35077
4348::INFO::2020-09-25 10:26:31,674::send_announce_capabilities::Sending
capabilities:
4348::INFO::2020-09-25 10:26:31,674::send_announce_capabilities::6B7
4348::INFO::2020-09-25 10:26:31,674::handle_announce_capabilities::Got
capabilities (1)
4348::INFO::2020-09-25 10:26:31,674::handle_announce_capabilities::35077
4348::INFO::2020-09-25 10:26:31,674::set::setting display options
4348::INFO::2020-09-25 10:26:31,674::get_user_process_id::explorer.exe
not found
4348::INFO::2020-09-25
10:26:31,674::reload_from_registry::get_user_process_id failed
4348::INFO::2020-09-25 10:26:31,674::handle_max_clipboard::Set max
clipboard size: 104857600
4348::INFO::2020-09-25 10:26:31,674::handle_mon_config::0. 1680*1050*32
(0,0) 1
4348::INFO::2020-09-25 10:26:31,674::consistent_displays::#qxls 1 #others 0
4348::INFO::2020-09-25 10:26:31,674::update_mode_position::\\.\DISPLAY1
updated path mode to (0, 0) - (1680 x1050)
4348::INFO::2020-09-25 10:26:31,674::handle_max_clipboard::Set max
clipboard size: 104857600
4348::INFO::2020-09-25 10:26:31,674::handle_mon_config::0. 1680*1050*32
(0,0) 1
4348::INFO::2020-09-25 10:26:31,674::consistent_displays::#qxls 1 #others 0
4348::INFO::2020-09-25 10:26:31,674::update_mode_position::\\.\DISPLAY1
updated path mode to (0, 0) - (1680 x1050)
4348::INFO::2020-09-25 10:26:33,408::handle_control_event::Control command 3
4348::INFO::2020-09-25 10:26:33,408::handle_control_event::session logon
4348::INFO::2020-09-25 10:26:36,440::handle_control_event::Control command 2
4348::INFO::2020-09-25
10:26:36,440::input_desktop_message_loop::Desktop: Default
4348::INFO::2020-09-25 10:26:36,440::input_desktop_message_loop::First
display setting
4348::INFO::2020-09-25 10:26:36,440::load::loading display setting
4348::INFO::2020-09-25 10:26:36,440::reload_from_registry::explorer pid 5796
4348::INFO::2020-09-25 10:26:36,440::reload_wallpaper::
4348::INFO::2020-09-25 10:26:36,440::reload_wallpaper::wallpaper wasn't
disabled
4348::INFO::2020-09-25 10:26:36,440::reload_font_smoothing::
4348::INFO::2020-09-25 10:26:36,440::reload_font_smoothing::font
smoothing value didn't change
4348::INFO::2020-09-25 10:26:36,440::reload_animation::
4348::INFO::2020-09-25 10:26:36,440::reload_win_animation::
4348::INFO::2020-09-25 10:26:36,440::reload_win_animation::reload window
animation: success
4348::INFO::2020-09-25 10:26:36,440::reload_ui_effects::
4348::INFO::2020-09-25
10:26:36,440::reload_ui_effects::UserPreferencesMask = 80071e9e 12
4348::INFO::2020-09-25 10:26:46,268::handle_control_event::Control command 2
4348::INFO::2020-09-25
10:26:46,268::input_desktop_message_loop::Desktop: Winlogon
4348::INFO::2020-09-25 10:26:50,596::handle_control_event::Control command 2
4348::INFO::2020-09-25
10:26:50,596::input_desktop_message_loop::Desktop: Default
4348::INFO::2020-09-25 10:27:48,096::event_dispatcher::received stop event
4348::INFO::2020-09-25 10:27:48,112::run::Agent stopped

And here is vdagent.log when the GPU is enabled (when the mouse doesn't
work):

4172::INFO::2020-09-25 10:09:09,885::run::***Agent started in session 1***
4172::INFO::2020-09-25 10:09:09,885::log_version::0.9.0.0
4172::INFO::2020-09-25 10:09:09,885::debug_print_config::\\.\DISPLAY1
[Before SetDisplayConfig] (0,0) (1680x1050).
4172::INFO::2020-09-25 10:09:09,885::set_display_config::path states
says nothing changed
4172::INFO::2020-09-25 10:09:09,885::consistent_displays::#qxls 1 #others 4
4172::INFO::2020-09-25 10:09:09,885::run::No QXL devices!
4172::INFO::2020-09-25 10:09:09,901::send_announce_capabilities::Sending
capabilities:
4172::INFO::2020-09-25 10:09:09,901::send_announce_capabilities::6B7
4172::INFO::2020-09-25 10:09:09,901::run::Connected to server
4172::INFO::2020-09-25
10:09:09,901::input_desktop_message_loop::Desktop: Winlogon
4172::INFO::2020-09-25 10:09:09,916::handle_announce_capabilities::Got
capabilities (1)
4172::INFO::2020-09-25 10:09:09,916::handle_announce_capabilities::35077
4172::INFO::2020-09-25 10:09:09,916::send_announce_capabilities::Sending
capabilities:
4172::INFO::2020-09-25 10:09:09,916::send_announce_capabilities::6B7
4172::INFO::2020-09-25 10:09:09,916::handle_announce_capabilities::Got
capabilities (1)
4172::INFO::2020-09-25 10:09:09,916::handle_announce_capabilities::35077
4172::INFO::2020-09-25 10:09:09,916::set::setting display options
4172::INFO::2020-09-25 10:09:09,916::get_user_process_id::explorer.exe
not found
4172::INFO::2020-09-25
10:09:09,916::reload_from_registry::get_user_process_id failed
4172::INFO::2020-09-25 10:09:09,916::handle_max_clipboard::Set max
clipboard size: 104857600
4172::INFO::2020-09-25 10:09:09,916::consistent_displays::#qxls 1 #others 4
4172::INFO::2020-09-25 10:09:09,916::handle_max_clipboard::Set max
clipboard size: 104857600
4172::INFO::2020-09-25 10:09:09,916::consistent_displays::#qxls 1 #others 4
4172::INFO::2020-09-25 10:09:12,182::handle_control_event::Control command 3
4172::INFO::2020-09-25 10:09:12,182::handle_control_event::session logon
4172::INFO::2020-09-25 10:09:15,651::handle_control_event::Control command 2
4172::INFO::2020-09-25
10:09:15,651::input_desktop_message_loop::Desktop: Default
4172::INFO::2020-09-25 10:09:15,651::input_desktop_message_loop::First
display setting
4172::INFO::2020-09-25 10:09:15,651::load::loading display setting
4172::INFO::2020-09-25 10:09:15,666::reload_from_registry::explorer pid 6488
4172::INFO::2020-09-25 10:09:15,666::reload_wallpaper::
4172::INFO::2020-09-25 10:09:15,666::reload_wallpaper::wallpaper wasn't
disabled
4172::INFO::2020-09-25 10:09:15,666::reload_font_smoothing::
4172::INFO::2020-09-25 10:09:15,666::reload_font_smoothing::font
smoothing value didn't change
4172::INFO::2020-09-25 10:09:15,666::reload_animation::
4172::INFO::2020-09-25 10:09:15,666::reload_win_animation::
4172::INFO::2020-09-25 10:09:15,666::reload_win_animation::reload window
animation: success
4172::INFO::2020-09-25 10:09:15,666::reload_ui_effects::
4172::INFO::2020-09-25
10:09:15,666::reload_ui_effects::UserPreferencesMask = 80071e9e 12
4172::INFO::2020-09-25 10:09:23,104::handle_control_event::Control command 2
4172::INFO::2020-09-25
10:09:23,104::input_desktop_message_loop::Desktop: Winlogon
4172::INFO::2020-09-25 10:09:27,416::handle_control_event::Control command 2
4172::INFO::2020-09-25
10:09:27,416::input_desktop_message_loop::Desktop: Default
4172::INFO::2020-09-25 10:10:36,182::event_dispatcher::received stop event
4172::INFO::2020-09-25 10:10:36,182::run::Agent stopped

Line 6 of the non-working log says "run::No QXL devices!", which does
seem like it might be a problem.  :-)



Yes, it's caused by the "#qxls 1 #others 4", the agent currently does not
like a mix of both QXL and something else. It looks like different tools
create multiple displays.


Hi,

Do you need the QXL device ?
Can you boot without it and  only use the NVIDIA device ?

Uri.



There was a recent patch but specifically for a Citrix product.

Maybe it would be a good time to have a fix for more cases.


(Is the a bug tracker somewhere that would be a more appropriate place
for this?)

Thanks!

--
========================================================================
Ian Pilcher                                         arequipeno@xxxxxxxxx
-------- "I grew up before Mark Zuckerberg invented friendship" --------


More than "invented" I hope "redefined".

Frediano

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