Re: Mouse failure happens when mouse hovers on some Apps like Kaspersky Anti-virus tool.

[Naga Mohan Pothula <nagamohan.pothula@xxxxxxxxx>]

Hi Arnon,

 

Have you checked installing kaspersky trail version? Here is the eror that causes vdagent.exe to be terminated abruptly.

VDAgent::send_input::SendInput failed: 0

VDAgent::run::Agent stopped

 

I've checked integrity level of Kaspersky UI process and it is lesser than VDAgent.exe

 

 

Thanks/Naga.

From: Arnon Gilboa <agilboa@xxxxxxxxxx>
To: Naga Mohan Pothula <nagamohan.pothula@xxxxxxxxx>
Cc: "spice-devel@xxxxxxxxxxxxxxxxxxxxx" <spice-devel@xxxxxxxxxxxxxxxxxxxxx>
Sent: Sunday, August 5, 2012 9:54 AM
Subject: Re: [Spice-devel] Mouse failure happens when mouse hovers on some Apps like Kaspersky Anti-virus tool.

Naga Mohan Pothula wrote:
> Hi,
>
> VDAgent in Windows 7 guest gets terminated when mouse hovers on some applications like Kaspersky Anti-virus tool. Noticed SendInput Windows API fails whenever any mouse operation performs on this tool. "handle_mouse_event" method returns with failure due to this and causes VDAgent to terminate.
> 
what's the error logged in %windir%\temp\vdagent.log? look for "SendInput failed: ...")
> Initially, I thought it is UIPI ie., Process Integrity Level issue and observed as follows:
> VDService with SYSTEM a/c creates VDAgent with SYTEM a/c
> Kaspersky tool is service-based app with SYSTEM a/c creates process to handle UI with logged-on user and with 'Medium' Integrity level.
>
> Don't understand why SendInput API fails even VDAgent with higher integrity level than Kaspersky tool?
> Is there any other way to make VDAgent works for all applications installed in windows guest?
> 
will give it a look and update you accordingly.
> Thanks\Naga.
>
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