"Graff, David E" <graff@xxxxxxxxxxxxx> writes: >> We have a call center that records conversations in VOX files, and will be >> submitting many of these files to us for review. >> >> We store sales recordings in an AWS database, and stream them to our support >> team via an intranet web page. This web page cannot play VOX files. >> >> I found SOX, which recognizes the VOX files, and converts them to WAV >> files. However, the recorded voices sound like chipmunks. >> >> I understand that VOX is headerless; therefore, SOX cannot know the >> parameters used to record these files. Neither does our client. >> >> Which SOX conversion parameters ought we try to render these WAV files >> listenable? >> >> Please, advise. Thank you. > Most likely you'll need to set the sample rate for the input data (the "-r > ..." option) -- typical values are 8000, 10000, 11025, 16000, 22050, 24000, > 36000, 44100, 48000. Pick the one that sounds best. For phone recordings, 8000 is a likely bet. -- Måns Rullgård _______________________________________________ Sox-users mailing list Sox-users@xxxxxxxxxxxxxxxxxxxxx https://lists.sourceforge.net/lists/listinfo/sox-users
