We also only buy "basic" support from Red Hat, which allows us to download updates/patches, and gives us support via their web site only, i.e. open a ticket online, explain problem, wait for their response online, try what they suggest, wait for their response, etc. etc. as opposed to being able to call them up and get instant support. Depends on your needs, really. -----Original Message----- From: redhat-list-bounces@xxxxxxxxxx [mailto:redhat-list-bounces@xxxxxxxxxx] On Behalf Of Sorin Srbu Sent: 07 November 2007 07:54 To: 'General Red Hat Linux discussion list' Subject: RE: subscription type Mad Unix <> scribbled on Wednesday, November 07, 2007 7:30 AM: > what are the diff. between the redhat subscription types (Premium, > standard, basic)? Support-levels and response time? We only buy basic subscriptions FWIW. -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list
