RE: Email Server Solution

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At 08:26 AM 8/3/2005, you wrote:

I am by no way a sendmail expert but it sounds like Masquerading is what
you want to do if you are using native sendmail. But I have done
masquerading in the past and basically how it works is that anyone that
connects to it for SMTP communications would have their domain name
changed to whatever the masquerading option is set to in the mc or the
cf file. If it is in the MC all you would need to do is modify the
masquearding lines which are commented out then run an m4 against it to
compile the MC. Do you want all outbound messages to come out as a
single domain or do you want to have multiple out bound domains?

It is not the issue of sending it from a different domain itself. The problem would be that I want it to send out through that domains IP address. Lets say I have the following setup server1: 192.168.1.1 (this is the name of the server that hosts all of the domains and the IP address of the server0
domain1: 192.168.1.2 (a domain on the server with its own static IP)
domain2: 192.168.1.3 (another domain on the server with its own static IP)
When an email gets sent out from one of those domains, it always goes out on server1's IP. So if one of the domains is doing something that could get us blocked, it blocks all domains on that server. We don't have any customers that spam....not on purpose anyway. But a few might have viruses that would send out email through their POP account on us with viruses or just spam. It then gets caught as spam by an address that it is sending to and can get us blocked by the RBL lists or the CBL lists. When it happens, these lists don't block the domain name, they put a block on the IP of the server it came from. Since all emails on the server go out from the servers IP instead of the domains IP, it blocks the whole server instead of just the offending site. That can really tick off the rest of the clients on the server. We also have the problem of ignorant people on AOL and other ISP's that order through one of the stores that are on our server. When they order, they are told that they will get a confirmation email. But they aren't to bright or just plain hit the wrong button when they get the email and mark the confirmation as spam. That can then get us blocked if it is done more than a few times, which happens with AOL customers. The majority of whom don't even know where their computers on/off switch is. When this happens, again, the whole server gets blocked instead of just the domain the email came from. Another issue is that we have customers that get their email coming in for their domain forwarded to their AOL account. If they get any spam, it gets forwarded to there AOL account and then they mark it as spam there. From what AOL told me, that can get our server blocked too because it can block all IP's that are in the headers of the email message. As soon as we found this out, we will no longer allow our customers to forward their emails to an AOL account. They can pick up their email on our server, or have it forwarded to another ISP, but not to AOL.

That would determine how many sendmail servers you would need to have
and I would assume the control panel would allow you send messages
through a different SMTP server then the one they control.

If masquerading doesn't change the email to go out from the IP of the domain instead of the IP of the server itself, then it won't do us any good. Will it do what we need by sending the email out from the domains IP instead the servers IP?

What does your vendor support say about this question?

They don't say. I have posted the problem in their Forum, without any response. To ask them directly would cost us for a support ticket. And the boss is being cheap about it. Except that it is costing more because we are buying another server to use as an Smart_Host email server. I need to get on the sendmail mailing list and figure out how to use the new email server as an incoming MX server for all the domains and then forward them on to the real server where the clients would pick up their email from.

Thanks
Steve

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