Re: users cannt attach files to emails

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Hi Tony,
Thanx for the reply, here's the exact situation:

I'm an ISP providing internet services through WAN and dialup. All the users
dial-in over PPP and PPPOE. I've all the setup of an ISP - routers, web
server and everything else. But I dont know what exactly is creating the
problems. Users (including me at my office) dont see any message, it's like
upload progress bar never stops and file never gets attached, no errors are
displayed. Nothing.

Please suggest, what should I check for. (I didn't change any configurations
before it all started to show problems, not since then.)

Thanx in advance

Nitin


----- Original Message ----- 
From: "Anthony E. Greene" <agreene@xxxxxxxxx>
To: <redhat-list@xxxxxxxxxx>
Sent: Tuesday, December 02, 2003 1:11 PM
Subject: Re: users cannt attach files to emails


> On 01-Dec-2003/13:43 +0530, Nitin <nitinmehta@xxxxxxxxxxxx> wrote:
> >I've been facing a strange problem for some time now. All users connected
> >through my server cann't attach any file to their emails on any site be
> >it hotmail, yahoo or anyone else. I dont know what to look for. Any ideas
> >or suggestions will be highly apreciated.
>
> You need to better describe the *exact* setup and errors you
> see before anyone can offer help on solving the problem.
>
> What does "connected through my server" mean?
>
>  * Is your Linux box a dialup PPP server that they dial into
>    using a Windows machine?

YES

>
>  * Is your Linux box a router/NAT/firewall sitting on a network
>    with their Windows machines?
>
>  * Are they sitting in front of the Linux box, logged in and
>    running a Linux desktop, running a Linux browser, trying to
>    use a webmail service (Yahoo, Hotmail)?
>
>
> What does "cann't attach any file" mean?
>
>  * What error message do they see?
>
>  * Do then get a file list when they us the "browse" feature of
>    their webmail?

YES

>
>  * If they can browse and select a file, what happens when they
>    select the file? Does it appear to upload and be displayed as
>    an attachment to webmail message?
>

It keeps displaying the upload progress bar, but no further output.

>
> Tony
> -- 
> Anthony E. Greene <mailto:Anthony%20E.%20Greene%20%3Cagreene@xxxxxxxxx%3E>
> OpenPGP Key: 0x6C94239D/7B3D BD7D 7D91 1B44 BA26  C484 A42A 60DD 6C94 239D
> AOL/Yahoo Messenger: TonyG05    HomePage: <http://www.pobox.com/~agreene/>
> Linux. The choice of a GNU generation <http://www.linux.org/>
>
>
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