On Wed, Jan 26, 2011 at 10:01 AM, Stainforth, Matthew (SD/DS) <Matthew.Stainforth@xxxxxx> wrote: >> "Too complex for a customer to setup for a demo"? >> >> How hard can it be to install + start some software on a server and use >> a GUI to provision some VM's? > > Considering what we do for a living, not hard at all. But that's what you get when sales people get in the middle. To quote directly: > > "Generally speaking we want an SA involved with the client up front for RHEV to ensure it goes well. The initial configuration is not as straightforward as I will be with subsequent releases. If you can wait the two weeks, I would prefer that Michael work with you and get you the eval upon his return so you don't waste cycles on installation." > > I tried to press but they went unresponsive. Mind you, this seems to be par for the course in terms of Red Hat's customer relations, at least in my experience. Sad, really. Red Hat probably has many customers who couldn't configure their way out of a paper bag made of printed man pages, and yet often have purchasing or recommendations powers. They can't sell it if the customer doesn't know how to do anything with it. Knowledgable admins get caught in the middle. -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list
