Re: Touchpad stickiness on Dell Inspiron/XPS

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Hello,

has anyone had a chance to have a look at this report, and can help
making some progress on the investigation?

Please let me know if there are more suitable channels for this, since
most of the things I see in these mailing lists are patches and code
reviews, not really reports and discussions around ongoing issues.

Thanks a lot in advance.

Regards,
Andrea IPPOLITO

Il giorno ven 27 ago 2021 alle ore 08:57 Andrea Ippolito
<andrea.ippo@xxxxxxxxx> ha scritto:
>
> (resending as plain text)
>
> Hello everyone,
>
> I hope I find you well.
>
> I am writing this to report a touchpad issue faced by me and several
> other DELL users across several different distros (HW defect has been
> ruled out by people unable to reproduce on Windows).
>
> First thing that came to mind was to report this to the libinput
> project, which I did here:
>
> https://gitlab.freedesktop.org/libinput/libinput/-/issues/618
>
> A similar report by another user followed shortly after:
>
> https://gitlab.freedesktop.org/libinput/libinput/-/issues/636 (will be
> closed as dupe eventually, so please keep #618 as reference)
>
> Issue has been also reported by yet another user on reddit:
>
> https://www.reddit.com/r/linuxhardware/comments/ofbzg3/dell_xps_15_9510_experience/h5ddy07/
> and https://www.reddit.com/r/linuxhardware/comments/ofbzg3/dell_xps_15_9510_experience/h5zjwc8/?utm_source=reddit&utm_medium=web2x&context=3
>
> And finally, I have reported it on the DELL user forums (no help
> whatsoever from DELL):
>
> https://www.dell.com/community/Inspiron/Tiger-Lake-DELL-Inspiron-Touchpad-Cursor-temporarily-drops/m-p/8021753#M126292
>
> The investigation on the libinput side appears to be complete, as
> maintainers didn't spot anything weird there (also, the issue is also
> reproducible with the synaptics lib, suggesting that this might be
> lower level).
>
> Robert Martin suggested to raise this to you now, as per comment:
>
> https://gitlab.freedesktop.org/libinput/libinput/-/issues/618#note_1042277
>
> I'm kind of new to Linux mailing lists and bug reporting, so please
> forgive me if I'm violating some rules or etiquette, I'd be glad to
> rectify if that's the case.
>
> I also don't know what is the best way to keep the conversation going,
> e.g. if there's an issue tracker or instead mailing lists are the
> preferred choice.
>
> You should find some interesting data in the above mentioned reports
> already, if not, please don't hesitate to let me know or chime in on
> libinput issue #618 directly.
>
> Thanks a lot in advance.
>
> Kind regards,
> Andrea IPPOLITO



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