>From what I can see is that you're not actually looping anything? while( !$done ) { $row = mysql_fetch_row( $result ); if( !$row ) { $done = 1; } This doesn't loop through your query, least not in my eyes it doesn't. Why not: while ($rows = mysql_fetch_array($result)) { if ($done != 0){ if( $rows['t_id'] != $rows['prev_t_id'] ) { if( $rows['prev_e_status'] == "OPEN" ) { $openTickets++; if( $rows['prev_e_assignedto'] == $user && isset($user) ) $userTickets++; $done = 1; } } } This might work... though I have no clue what $done is for. It looks like that you are setting $done after each loop but the problem is that $done will equal 1 after the first loop and stop looping. Aaron -----Original Message----- From: Khristopher_Klaich@nywd.uscourts.gov [mailto:Khristopher_Klaich@nywd.uscourts.gov] Sent: August 6, 2003 2:44 PM To: PHP DB Subject: looping code Hello all I have a helpdesk application that was written in php and I would like to create a script that will e-mail the systems staff how many open helpdesk tickets they have. There are 10 users and I can wrtie a script no problem to do a count and then e-mail that to a user I just have no idea how the heck to loop it through all of the users ..... Here is my code for one user if they are logged in if anyone can help me or lead me in the right direction I would appreicate it very much my brain is just not working today: function showSummary() { global $user, $mysql_link; $openTickets = 0; $userTickets = 0; $query = "SELECT events.e_id, events.t_id, events.e_status, " . "events.e_assignedto, ticket.t_id FROM events,ticket " . " WHERE events.t_id = ticket.t_id ORDER BY " . " events.t_id, events.e_id;"; $result = query( $query ); $row = mysql_fetch_row( $result ); $prev_e_id = $row[0]; $prev_t_id = $row[1]; $prev_e_status = $row[2]; $prev_e_assignedto = $row[3]; $done = 0; while( !$done ) { $row = mysql_fetch_row( $result ); if( !$row ) { $done = 1; } $e_id = $row[0]; $t_id = $row[1]; $e_status = $row[2]; $e_assignedto = $row[3]; if( $t_id != $prev_t_id ) { if( $prev_e_status == "OPEN" ) { $openTickets++; if( $prev_e_assignedto == $user && isset($user) ) $userTickets++; } } $prev_e_id = $e_id; $prev_t_id = $t_id; $prev_e_status = $e_status; $prev_e_assignedto = $e_assignedto; } print "Open Tickets: $openTickets<br>\n"; print "Assigned to you: $userTickets<br>\n"; } -- PHP Database Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php