Over the weekend a former client was on the phone with a problem
relating to his 'expensive' wordpress website. The home page was giving
'http://error.webapps.net/error_4722.html' but accessing other pages
direct was working fine. The correct response should obviously have been
"Sorry can't help" but I'd taken over a batch of wordpress sites and one
more would not hurt? So I took a look ...
The problem with many of the sites is that they are asking to 'activate
your copy' but the link just results in 'Sorry, you are not allowed to
access this page.' I think a lot of the agro is related to WPBakery but
trying to get help from them requires buying a licence before you can
submit a ticket ... and I'm convinced these sites HAVE HAD licences and
have been active ... so how do you ask about existing licences! Part of
the problem seems to be just who got paid for them - theme designer or
plug-in add-on or plug-in base library - the problem site's theme
designer no longer exists (wp250.co.uk) hence the panic call.
The one thing I have established is that the various editors will only
work on PHP7.0 and there are posts about problems with 7.2 and comments
that this will be fixed, but I can't find any feedback about this. s
long as the hosting is left at 7.0 edit works, on 7.2 it simply shows a
blank page and I can't fin any warnings or errors in the logs. I've
moved sites to the local hardware but of cause these fail because the
domain is used to lock things and I don't want to move the DNS just to
test locally.
Can anybody point me in the direction of a way of moving content from
WPBakery encoded pages to something a little more open source that
actually works with PHP7.2? I have tried to get at visualcomposer.com as
that is powering the wpbakery.co site, but that is down for maintenance.
The problem site is back up and active again, and seems to be down to a
problem with 'Slider Revolution' which is another 'premium add-on', but
since updates HAD been disabled on the hosting just why was it getting
hit anyway?
--
Lester Caine - G8HFL
-----------------------------
Contact - https://lsces.uk/wiki/Contact
L.S.Caine Electronic Services - https://lsces.uk
Model Engineers Digital Workshop - https://medw.co.uk
Rainbow Digital Media - https://rainbowdigitalmedia.co.uk
