Parsing Subject and Ticket #

["Ron Piggott" <ron.piggott@xxxxxxxxxxxxxxxxxx>]

I am trying to parse an e-mail subject so it returns the subject and also the ticket # *if* this is a reply to an existing ticket.

For this subject:

   $subject = 'Translation Idea [ Ticket 1005 ]';

my desired result is:

   $subject_array = array( ‘subject’=>’Translation Idea’ , ‘ticket_profile_reference’=>1005 );

And for this subject:
    
   $subject = 'Translation idea';

my desired result is:

    $subject_array = array( ‘subject’=>’Translation Idea’ , ‘ticket_profile_reference’=>FALSE );

The ticket # will always be in the format: [ Ticket # ]

The following is what I have tried so far.  The first line of code is returning a syntax error.  Apparently it doesn’t like the simplified ‘if’.

I am asking for help to see how others would do this.

<?php
     
    $subject_array['subject'] = trim( substr( $subject , 0 , ( strpos( $subject , "[ Ticket " ) > 0 ) ? strpos( $subject , "[ Ticket " ) : strlen( $subject ); );
     
    $ticket_profile_reference = (int)trim( substr( $subject , ( strpos( $subject , "[ Ticket " ) + 9 ) , ( strpos( $subject , " ]" ) - ( strpos( $subject , "[ Ticket " ) + 9 ) ) ) );
     
    if ( $ticket_profile_reference == 0 ) {
     
        $subject_array['ticket_profile_reference'] = FALSE;
     
    } else {
     
        $subject_array['ticket_profile_reference'] = $ticket_profile_reference;
     
    }
     
    print_r( $subject_array );
?>

Ron Piggott



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