At 3:10 PM +0100 1/8/08, Satyam wrote:
Also, it should be Province/County/State, and it should be optional since
some cities are autonomous (usuall federal capital cities), just don't make
it mandatory. And don't force anything on postal codes. Some countries
have letters in them and the number of characters varies. I just hate it
when they ask to enter the full 9 digit zip code.
Satyam
Satyan:
Thanks very much for your most detailed global telephone number
information -- very informative.
I also hate it when forms force you to do something that's not
necessary. For example:
http://support.theflip.com/generalcustomerservice
requires you to enter your phone number in the format of
xxx-xxx-xxxx, but list their phone number as (888) 222-6689. Using
that format, they couldn't send themselves a message. Plus they
advertise 4 hour response yet have failed to answer any of my emails
sent over the last two weeks.
I had one form recently that said "Click the box if the billing
address and shipping address are the same" and then if you clicked
it, then the form made you fill out both sections -- I went elsewhere
for my purchase.
I just finished a credit card portion for a site where the programmer
before me required the customers to enter their credit card number
without spaces -- why? It's a simple matter to remove spaces for
processing -- why throw that responsibility on the user?
The best design for a form comes from using it.
Cheers,
tedd
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