Hello,
on 04/04/2005 08:56 PM Daniel Baughman said the following:
I am looking for a php tool that will provide email tracking and a web interface to an email box. Pretty much, we get lots of emails directed to an administrative email account (most of the valid emails) that need response. To the point that one person is getting over whelmed.
It would be nice if someone had a tool already made that would check the
box, download the email, mark the receipt time, then present them to be
answered on a web site for employees, document the answer, etc. etc..
Anyone know of anything?
Probably the simplest way to get you started is to make those messages drop in a mailbox accessible by POP3 . Then you can use a POP3 client class like this to fetch the messages that you for your own processing:
http://www.phpclasses.org/pop3class
If you want to generate automatic responses, you may want to take a look at this other class too:
http://www.phpclasses.org/autoresponse
--
Regards, Manuel Lemos
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