I think that (transparency) is a good idea, Shyrell. It's not your fault after all. OTOH, you probably needed to have made sure their film was being sent to a pro-lab, which will take the responsibility for the work it does. *points the finger of blame* :) If the lab willing to take the responsibility for trashing the film, but is not willing to do anything about it, then it's time to find a lab that stands behind its work, good or bad, i think... You could tell them that the images can be retouched digitally to such a high standard that the marks will not be (or barely) visible at all. Best regards, Deen 2004-12-03 06:52:05 -- Deen Hameed 0405 649 101 deenhameed@xxxxxxxxxxxx http://www.deenhameed.blogspot.com http://calendar.yahoo.co.uk/deenhameed At 2004-12-03, 01:44:50 shy_mel_photo (shy_mel_photo@xxxxxxxx) wrote: >Actually, I give up! What I've decided to do is let the couple see the 4 >x 6 proofs, tell them there was a problem, offer to touch up >(inexperience and all) the ones they choose and offer a free in studio >session with them in their wedding clothes. The new shoot will suffice >for their enlargements. > >After that, if you still want to give me a hand, it will be better to >touch up only the ones they choose than to have to do the whole batch >before they even look at them. You are right. I'm only just beginning to >learn how to do this. Never needed to before. By the time this mess is >over, I should be an old hand at it, aye? > >Also, I finally heard back from the processing company. They say they are >not equipped at this time to do this work. O well... > >Shyrell ___ END OF QUOTED TEXT ___