Adrian Klaver wrote: > On Tuesday, March 15, 2011 9:31:17 am Merlin Moncure wrote: > > On Tue, Mar 15, 2011 at 11:04 AM, Bruce Momjian <bruce@xxxxxxxxxx> wrote: > > > The larger question is whether these forums should be used to help > > > people get support for commercial products that embed Postgres. > > > > I have no particular philosophical objection to helping people using > > Holdem Manager -- I'd venture most people posting here asking for help > > are working on commercial software, and I'd prefer people to come away > > from this forum with a positive impression. > > > > It's not like we are getting 100 emails a day on this stuff. This is > > a participatory environment -- so what's the fuss? > > Not only that, but should a particular product show up consistently it becomes > an opportunity, for those on this list that do offer commercial support, to make > a 'warm' call. Well, also consider how many subscribers to this email list might not want to read Holdem Manager problem reports. As long as the reports are generic to Postgres, I think we are fine, but I am unclear how many of these are released to Holdem Manager or the Holdem Manager installer? The same issue exists for the EnterpriseDB installers. -- Bruce Momjian <bruce@xxxxxxxxxx> http://momjian.us EnterpriseDB http://enterprisedb.com + It's impossible for everything to be true. + -- Sent via pgsql-general mailing list (pgsql-general@xxxxxxxxxxxxxx) To make changes to your subscription: http://www.postgresql.org/mailpref/pgsql-general