On Thu, Sep 30, 2010 at 7:41 PM, Dr. Peter Voigt <pvoigt@xxxxxx> wrote: > Dave Page <dpage@xxxxxxxxxxx> writes: > >> On Thu, Sep 30, 2010 at 1:42 PM, Dr. Peter Voigt <pvoigt@xxxxxx> wrote: >>> Hi Dharmendra, >>> >>> thanks for your reply. This kind of errors, which cannot be reproduced >>> on other machines are bad and leave no chance for developers to solve >>> them. >>> >>> Unfortunately the installer does not leave any log files. >> >> Please look for any logfiles in %TEMP% starting with "bitrock". > > Well, the installer does not leave any file starting with "bitrock" in > my %TEMP% directory. I am using the default %TEMP% value as created > during system installation. Its value is (German operating system) > "C:\Users\Administrator\Lokale Einstellungen\Temp" or in 8.3 notation > "C:\Users\ADMINI~1\LOKALE~1\Temp". The subdir "Lokale Einstellungen" > is a link to "C:\Users\Administrator\AppData\Local": > > Administrator@TIGER2008:C:\Users\Administrator> dir /a |grep -i lokale > 28.08.2010 15:22 <VERBINDUNG> Lokale Einstellungen [C:\Users\Administrator > \AppData\Local] > > However, a scan of my whole system partition reveales a file "bitrock.log" > under C:\Users\Administrator\AppData\Local. I have just re-created it > with a fresh installation attempt. Please find it attached. > > I have tried to interpret the error in the log. The installer > complains about not finding file > "C:\Users\Administrator\Lokale Einstellungen\postgresql_installer\installruntimes.vbs". > > I suppose it is important for you to know that this file > "installruntimes.vbs" is present - but under > "C:\Users\Administrator\AppData\Local". This is the same directory > where I finally found the log. Thats very odd, but it explains why things are going wrong - essentially, the prerequisites are being unpacked to: C:\Users\Administrator\AppData\Local But the installer expects to find them in: C:\Users\Administrator\Lokale Einstellungen\ Which is a link to the first folder. I (as the guy the wrote the original version of the installer) expect them to be in: C:\Users\Administrator\Lokale Einstellungen\Temp\ So, it sounds like there are two questions for me to figure out - why is the installer not able to follow the link and find the files (which is probably a question for BitRock), and why isn't it using the actual Temp subdirectory as it's supposed to. A couple of questions for you Peter (and thanks for bearing with us while we figure this out): - How are you running the installer? Are you logged in as "Administrator", or are you using "Run As Administrator" or something similar? - What's the output from the "SET" command when run in the same user environment as the installer (ie. from an Administrator command prompt, or one launched however you've escalated your privileges). -- Dave Page Blog: http://pgsnake.blogspot.com Twitter: @pgsnake EnterpriseDB UK: http://www.enterprisedb.com The Enterprise Postgres Company -- Sent via pgsql-general mailing list (pgsql-general@xxxxxxxxxxxxxx) To make changes to your subscription: http://www.postgresql.org/mailpref/pgsql-general
