Role: OSS Support Engineer Location: Honestly, I'm not 100% sure any more. It seems to keep changing. The link says Estonia. That is definitely not true, though if you happen to be in Estonia, that's going to be bonus points for sure. We have already started interviews, so if you are interested, apply ASAP. This is not a position where you will just do postgres, but we do a lot of postgres work. Each team member has their own skillset, but currently my projects include Java, Postgres, MySQL, and Apache HTTPD. So far in 2021, Postgres is where we have our third most tickets. You will do plenty of postgres. I am not a recruiter, nor am I a manager. I can answer some questions about what this role would be like day-to-day though. I would apply first and ask questions later though. We are really trying to wrap things up quickly. ----------- Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world’s leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA. Position Summary: Perforce is seeking an Open Source Software Support Engineer to join our OpenLogic team, responsible for providing support and services on Open Source technologies to our OpenLogic customers. This position will work closely with members from Support, Sales and Professional Services to assist in resolving a wide variety of customer issues. This critical position demands a systems engineer with strong networking skills and some programming capabilities. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolutions related to open source software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services. OpenLogic provides enterprise services for hundreds of open source projects, including OpenJDK, Kubernetes, CentOS, and MariaDB. With OpenLogic, teams boost efficiency and reduce risk. Responsibilities: Interact with end users on technical problems Tier 1, 2 and 3 support for open source products Drive resolution of those problems, which include: Open source software issues Questions around open source software usage Questions around use and best practices Review of the architecture and design where software is implemented Conduct professional services and training engagements Research, understand, and advocate open source software Interact with various open source communities Drive early resolution of issues Be a part of the on-call rotation Present knowledge via articles, blogs, and conference presentations Requirements: Strong Linux background required Some programming experience required Experience with virtualization and containerization at scale Database administration experience very desirable Experience working in production environments, especially enterprise/carrier environments Understanding of DevOps and automation concepts Experience speaking at conferences/comfortable speaking in front of large crowds Fast and creative thinker, quick on their feet to respond quickly to complex and difficult problems Proven track record of acquiring strong proficiency in new technologies quickly Minimum of 2 years of software development and design or systems administration or level 3-4 technical support experience. At least 2 years in a senior position ( senior/lead developer, engineer, or DBA) Minimum 3 years implementation and troubleshooting experience on 3 or more of the following open source technologies: JMS (ActiveMQ, RabbitMQ, Artemis), Web Application Servers (Tomcat, Wildfly), SQL Database (PostgreSQL, MySql), NoSQL DBs (Cassandra, MongoDB), Enterprise Linux (CentOS, OEL), JDK, LDAP, Docker CE, Apache Kafka Preference given to candidates with implementation and troubleshooting experience on one or more of the following open source technologies: Apache Solr, Couchbase, ElasticSearch, Kubernetes, Redis, WSO2, Apache Nifi, Kubespray, MinIO, Foreman, Kiali, Terragrunt, OpenLiberty, or Kong https://www.thegravityapp.com/shared/job?clientId=8a7883c6611cbac301611eab8b34377a&id=8a7885a8784b99e601787f78b72f546f&u=1626351779&v=9&token=eyJ1aWQiOjE1MDk4LCJwcm92aWRlciI6ImJvdW5jZSIsInR5cGUiOiJlbWFpbCJ9.8bM2USVfO_8A19QwvPd2UctQkNY Doug Whitfield
