Users are not able to change their passwords by the command passwd on AS 4 Update 2

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Hi, All,
Does anyone experience the problem on AS 4 Update 2 that users are not able to change their passwords by the command passwd? I found the following error message in the log file. I appreciate it if somebody can lead me to the right direction to fix the problem.

passwd: Can't send to audit system: USER_CHAUTHTOK pid=28054 uid=500 loginuid=-1 message=passwd: password change failed
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