That is exactly what the company I work for, Nexus Management, can
provide on a global basis. We operate from follow-the-sun GNOCs in the
US and Europe and provide engineering, operations and help desk in
multiple languages. I certainly think we can be of assistance and would
love to do anything to battle back the perception that open source is
unsupported and unsupportable. My contact details are in the signature
below although I'm sure the Sales folks will get involved at some
point. Good luck - John
Date: Thu, 14 Aug 2003 13:49:11 -0600 (MDT)
From: "Wallwork, Nathan" <nwallwo@xxxxxxx>
Reply-To: "Wallwork, Nathan" <nwallwo@xxxxxxx>
To: netfilter@xxxxxxxxxxxxxxxxxxx
Subject: Commercial 24x7x365 support for iptables?
I've been using iptables for a long time, and I'm very happy
with it. At least three other Linux admins here also routinely
use iptables.
I work as a Linux sysadmin at a company of about 2700 people that
has decided to put together a standard for which firewalls we use,
and one criteria is that 24x7x365 support must be available from
an external vendor. We have all the internal expertise we need,
but that isn't sufficient for this criteria.
Iptables is about to be excluded from consideration for this
criteria alone, leaving only Cisco PIX and Checkpoint. ;-{
Is anyone already set up to do vendor support for iptables?
If not, how quickly can someone put together a presentable
support package for iptables?
A Retainer plus per call charge is probably appropriate, but
I'm guessing because I rarely interact with commercial tech
support, and I have little idea how the costs are set up.
What I'm looking for is someone I can point the suits to, who
will be able to arrange the details and accept some money, so I
can keep using iptables.
Multiple good answers is perfectly acceptable, to combat the
current assumption (here) that support simply isn't available.
--
John A. Sullivan III
Chief Technology Officer
Nexus Management
+1 207-985-7880
john.sullivan@xxxxxxxxxxxxx
---
If you are interested in helping to develop a GPL enterprise class
VPN/Firewall/Security device management console, please visit
http://iscs.sourceforge.net
