Re: Having problems with some lists but not others.

[Donny R Rota <drrota@xxxxxxxxxx>]

Eric,

Thank you so much for your help!

In mhasiteinit.pl, it looks like that section has been commented out:

    ##      .  MHonArc resources exist that allow message exclusion
    ##         capabilities: CHECKNOARCHIVE, EXPIREAGE, EXPIREDATE,
    ##         and MSGEXCFILTER.  If possible, use these resources
    ##         to perform message exclusion filtering.

    #require 'head_routine.pl';     # make sure source of routine is loaded
    #$mhonarc::CBMessageHeadRead = \&your_head_routine_name;

So I don't think those variables are getting set.  Are there any other
config files I should look at?
Here's my system config information:

    /usr/sbin/postfix    mail_version = 2.3.4
    Mailman version: 2.1.9
    MHonArc v2.6.16 (Perl 5.008005 linux)
    perl, v5.8.5 built for x86_64-linux-thread-multi
    uname:  Linux  xxxxxx 2.6.9-89.0.20.ELsmp #1 SMP Mon Jan 18 12:19:33
EST 2010 x86_64 x86_64 x86_64 GNU/Linux
    OS: Red Hat Enterprise Linux ES release 4 (Nahant Update 4)

Someone set up the site before I came onboard, and I've not changed any
config settings since, but I've made new lists
and they are archiving properly.

I do have all mailman mailing lists setup identically.   And after
maintaining this site for a couple of years,
I'm baffled, because all the other archives seem to be working fine, except
this one.
If I send mail to this mailing list with mailman, it does send it out to
the members, but its not getting put into the archive.
There are no traces in the logs, no strange error messages,
in /var/spool/mail or any of the other mail related files.

What other info can I give you to help debug this further?  (or what other
files can I look at?)
Its one of those problems where there are no errors, and it just does not
work.

Thanks again!

...Don...



                                                                                                       
  From:       Earl Hood <earl@xxxxxxxxxxxx>                                                            
                                                                                                       
  To:         mhonarc-users@xxxxxxxxxxx                                                                
                                                                                                       
  Date:       04/10/2010 04:05 PM                                                                      
                                                                                                       
  Subject:    Re: Having problems with some lists but not others.                                      
                                                                                                       





On Sat, Apr 10, 2010 at 9:41 AM, Donny R Rota <drrota@xxxxxxxxxx> wrote:
> I've got multiple mailing lists running (via mailman).
> The mail does go out to the users on the list, but some
> lists don't archive their email, and others do.
>
> I've double checked the file permissions, logs and
> removed the nonarchiving list and recreated it.
>
> There is no trace as to why some lists work and
> other ones don't work.

Without knowing how mhonarc is configured to archive
the lists, little help can be provided.  For example,
how is mhonarc called?  How is mail provided to mhonarc?

If the CHECKNOARCHIVE resource is set, then mhonarc
will exclude messages specified for not archiving.
If for some reason message IDs are getting duplicated,
mhonarc skips messages that have an ID that is already
in the archive.

Also check if MSGEXCFILTER is defined.  It provides
a more general method for excluding messages from
getting archived.

--ewh