help!? my N810 seems dead(ish)

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On Tue, Dec 18, 2007 at 04:16:42PM -0800, Joshua Layne wrote:

> On Tue, 18 Dec 2007 23:57:15 +0000, Peter Flynn <peter at silmaril.ie> wrote:
> > Joshua Layne wrote:
> >> 
> >> On Tue, 18 Dec 2007 01:56:43 +0000, Peter Flynn <peter at silmaril.ie>
> > wrote:
> >> with a fair assurance that I have the same problem as Peter.  I
> >> will be getting the power adapter replaced under warranty if at all
> >> possible.  If nothing else, Nokia is more likely to acknowledge it
> >> as an actual issue if they have had warranty issues on it.  
> > 
> > I bought mine from eBay, so I am flying without a warranty.
> > Is there somewhere I can report this kind of failure separately?
> > Although IMHE large companies probably aren't interested in things
> > like charger failures unless they are a health/safety hazard :-)
> 
> I think you are spot on about the lack of interest - certainly in the
> customer rep I talked to, so not sure what the warranty is worth.  I have
> to ship the charger to them at my expense and then wait for a replacement
> (if they see a problem with it).  Seems really silly for a piece of gear
> that I can buy for under $20.

Mine arrived broken.  I was told I would have to return the entire
package (n800 and all) since it came as a whole unit.  But eventually
Nokia relented and sent me just a new charger.

So you might have luck if you are persistent.

-- 
Paul Johnson - paul at pjcj.net
http://www.pjcj.net


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