Re: Problem with IT8620E

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On Fri, Mar 20, 2015 at 05:29:46PM +0100, Alexander Bruns wrote:
> Hi lm_sensors-list.
> 
> I contacted Gigabyte-Support on this topic via:
> http://www.gigabyte.de/support-downloads/technical-support.aspx
> 
> I think it is worth, that some of the lm_sensors-developer would ask
> directly at the support for supporting data to develope a working driver.
> 
> This is what I got from them:
> 
> --------------------------- 8< Schnipp 8< ---------------------------
> 
> Dear Mr. Bruns,
> 
> Update:
> 
> Our hardware team did reply:
> First, we don’t guarantee third party S/W performance.
> 
> Second, just found some info. of LM sensors on our MB that is confirmed
> working, hope this can help the user:
> 
> http://www.spinics.net/lists/lm-sensors/msg42493.html
> 
> Third, we don’t know what exact info. or value LM sensors needs, so the
> request is too rough.
> 
> So if user has trouble to use LM sensors on our MB, please suggest user to
> contact LM sensors and ask their team to contact us.
> 

Do you have a contact name or case number ?

Guenter

> In that way we can get a clearer image of the info. they need for
> programming.
> 
> Thank you.
> 
> 
> 
> Thank you for emailing GIGABYTE.
> We are delighted with your interest in our products.
> 
> We forwarded to our hardware team.
> Will come back to you once they reply.
> 
> Regards
> 
> GIAGBYTE Team
> 
> --------------------------- 8< Schnapp 8< ---------------------------
> 
> Greetings
> 
> Alexander
> 
> Am 17.03.2015 um 14:44 schrieb Guenter Roeck:
> >On 03/17/2015 03:43 AM, Alexander Bruns wrote:
> >>Hi,
> >>
> >>I have a Mainboard from Gigabyte which is this one:
> >>
> >>GA-Z97X-Gaming G1 WIFI-BK
> >>
> >>I am running the board with gentoo-linux and 3.18.3 Kernel
> >>
> >>
> >>It has ITE 8620 onboard:
> >>
> >[ ... ]
> >>
> >>I try to use it like stated in the device overview as ITE 8728
> >>
> >>--------------------------- 8< Schnipp 8< ---------------------------
> >>holodeck ~ # cat /etc/modprobe.d/lm_sensors.conf
> >>options it87 force_id=0x8728
> >>--------------------------- 8< Schnapp 8< ---------------------------
> >>
> >>
> >>
> >>
> >>Here is my Output of sensors:
> >>
> >>--------------------------- 8< Schnipp 8< ---------------------------
> >>holodeck ~ # sensors
> >>acpitz-virtual-0
> >>Adapter: Virtual device
> >>temp1:        +27.8°C  (crit = +105.0°C)
> >>temp2:        +29.8°C  (crit = +105.0°C)
> >>
> >>it8728-isa-0a30
> >>Adapter: ISA adapter
> >>in0:          +0.05 V  (min =  +0.00 V, max =  +3.06 V)
> >>in1:          +2.02 V  (min =  +0.00 V, max =  +3.06 V)
> >>in2:          +2.03 V  (min =  +0.00 V, max =  +3.06 V)
> >>in3:          +2.00 V  (min =  +0.00 V, max =  +3.06 V)
> >>in4:          +0.01 V  (min =  +0.00 V, max =  +3.06 V)
> >>in5:          +1.73 V  (min =  +0.00 V, max =  +3.06 V)
> >>in6:          +1.51 V  (min =  +0.00 V, max =  +3.06 V)
> >>3VSB:         +3.38 V  (min =  +0.00 V, max =  +6.12 V)
> >>Vbat:         +2.98 V
> >>fan1:         627 RPM  (min =   10 RPM)
> >>fan2:         607 RPM  (min =   10 RPM)
> >>fan3:           0 RPM  (min =    0 RPM)
> >>fan4:           0 RPM  (min =    0 RPM)
> >>fan5:           0 RPM  (min =    0 RPM)
> >>temp1:        +34.0°C  (low  = +127.0°C, high = +127.0°C)  sensor =
> >>thermistor
> >>temp2:        +51.0°C  (low  = +127.0°C, high = +127.0°C)  sensor =
> >>thermistor
> >>temp3:       -128.0°C  (low  = +127.0°C, high = +127.0°C)  sensor =
> >>Intel PECI
> >>intrusion0:  ALARM
> >>--------------------------- 8< Schnapp 8< ---------------------------
> >>
> >>
> >>Now the Problem:
> >>
> >>The Board has the possibility to connect 5 Case Fans and 2 CPU Fans
> >>
> >>I have 1 CPU-Fan and 3 Case Fans.
> >>
> >>CPU-Fan has 4 power-lanes, case-fans have all 3 power-lanes
> >>where 4 are possible
> >>
> >>fan1 above in sensors-output is the same as SYS_FAN2, so a case-fan
> >>fan2 above in sensors-output is the same as SYS_FAN3, so a case-fan.
> >>
> >>I tried to stop the fans to see which one of the two shown by sensors
> >>is which one in the hardware I have.
> >>
> >>So one case-fan is missing and !!! CPU-Fan is missing here.
> >>
> >
> >You could try to connect the cpu fan to the other cpu fan connector to see
> >if it shows up.
> >
> >>I also tried to apply this patch to the kernel:
> >>http://www.spinics.net/lists/lm-sensors/msg43167.html
> >>
> >>I then see in sensors the same output, but instead of
> >>it8728-isa-0a30
> >>I see
> >>it8620-isa-0a30
> >>
> >The only real difference is to add support for the new ID, so this is
> >not surprising.
> >
> >Besides the fan problem, the CPU temperature display is wrong as well.
> >
> >>So I would like to do tests for you te get a working
> >>patch for ITE 8620E
> >
> > From the above, I think we have to conclude that the 8620 isn't as close
> >to the 8728 as we would like, and that we do not have enough information
> >about the 8620 to add support for it to the kernel.
> >
> >Unfortunately, the chip was made by ITE specifically for Gigabyte,
> >and neither ITE nor Gigabyte are likely to release the datasheet.
> >Unless someone steps up and provides the information we would need,
> >I see little chance that we will be able to make the necessary changes
> >to the driver.
> >
> >Guenter
> >
> 
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