I have an AMD E-350 PC with this USB3 controller on the motherboard 03:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04) I also have a Sans Digital TR4U+B 4-disk enclosure that I'm attempting to connect to the USB3 ports. Running Ubuntu 12.04.2 with kernel 3.5.0-27-generic things work fine. I'm trying to upgrade to Ubuntu 13.04, which by default has kernel 3.8.0-19-generic. With this kernel I get a "Timeout while waiting for address device command" when I plug in the Sans Digital device, and no drives are detected. I'm not using any sort of USB hub - I'm plugging the device directly into the onboard USB 3 port. Thinking perhaps this is a bug in 3.8 or in Ubuntu's version of it, I installed a vanilla 3.9 kernel. With this kernel I also get the same behavior as with 3.8.0-19-generic. See below for output from dmesg. Is this a known issue? Is there more data I can gather to help resolve this? Output from dmesg when Sans Digital TR4U+B is connected with vanilla 3.9 kernel: [ 63.647143] usb 8-2: new high-speed USB device number 2 using xhci_hcd [ 68.647310] xhci_hcd 0000:03:00.0: Timeout while waiting for address device command [ 80.940800] xhci_hcd 0000:03:00.0: Stopped the command ring failed, maybe the host is dead [ 80.984622] xhci_hcd 0000:03:00.0: Host not halted after 16000 microseconds. [ 80.984626] xhci_hcd 0000:03:00.0: Abort command ring failed [ 80.989475] xhci_hcd 0000:03:00.0: HC died; cleaning up [ 80.991692] [sched_delayed] sched: RT throttling activated [ 86.195900] xhci_hcd 0000:03:00.0: Timeout while waiting for address device command [ 86.195918] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI is dead. [ 86.399901] usb 8-2: device not accepting address 2, error -108 [ 86.406529] hub 8-0:1.0: cannot disable port 2 (err = -19) [ 91.412079] xhci_hcd 0000:03:00.0: Timeout while waiting for a slot [ 91.412096] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI is dead. [ 91.412131] hub 8-0:1.0: cannot reset port 2 (err = -19) [ 91.418283] hub 8-0:1.0: cannot disable port 2 (err = -19) [ 91.424422] xHCI xhci_free_dev called with unaddressed device [ 96.424261] xhci_hcd 0000:03:00.0: Timeout while waiting for a slot [ 96.424277] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI is dead. [ 96.424310] hub 8-0:1.0: cannot reset port 2 (err = -19) [ 96.430494] hub 8-0:1.0: cannot disable port 2 (err = -19) [ 96.436569] xHCI xhci_free_dev called with unaddressed device [ 101.436420] xhci_hcd 0000:03:00.0: Timeout while waiting for a slot [ 101.436435] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI is dead. [ 101.436468] hub 8-0:1.0: cannot reset port 2 (err = -19) [ 101.442532] hub 8-0:1.0: cannot disable port 2 (err = -19) [ 101.448565] xHCI xhci_free_dev called with unaddressed device [ 101.448582] hub 8-0:1.0: unable to enumerate USB device on port 2 [ 101.451624] hub 8-0:1.0: cannot disable port 2 (err = -19) -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html