Sans Digital TR4U+B USB3 controller not working in kernel 3.8, 3.9

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I have an AMD E-350 PC with this USB3 controller on the motherboard

03:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller
(rev 04)

I also have a Sans Digital TR4U+B 4-disk enclosure that I'm attempting to
connect to the USB3 ports.


Running Ubuntu 12.04.2 with kernel 3.5.0-27-generic things work fine.


I'm trying to upgrade to Ubuntu 13.04, which by default has kernel
3.8.0-19-generic.  With this kernel I get a "Timeout while waiting for
address device command" when I plug in the Sans Digital device, and no
drives are detected.  I'm not using any sort of USB hub - I'm plugging the
device directly into the onboard USB 3 port.


Thinking perhaps this is a bug in 3.8 or in Ubuntu's version of it, I
installed a vanilla 3.9 kernel.  With this kernel I also get the same
behavior as with 3.8.0-19-generic.  See below for output from dmesg.


Is this a known issue?  Is there more data I can gather to help resolve this?


Output from dmesg when Sans Digital TR4U+B is connected with vanilla 3.9 kernel:

[   63.647143] usb 8-2: new high-speed USB device number 2 using xhci_hcd
[   68.647310] xhci_hcd 0000:03:00.0: Timeout while waiting for address
device command
[   80.940800] xhci_hcd 0000:03:00.0: Stopped the command ring failed, maybe
the host is dead
[   80.984622] xhci_hcd 0000:03:00.0: Host not halted after 16000 microseconds.
[   80.984626] xhci_hcd 0000:03:00.0: Abort command ring failed
[   80.989475] xhci_hcd 0000:03:00.0: HC died; cleaning up
[   80.991692] [sched_delayed] sched: RT throttling activated
[   86.195900] xhci_hcd 0000:03:00.0: Timeout while waiting for address
device command
[   86.195918] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI
is dead.
[   86.399901] usb 8-2: device not accepting address 2, error -108
[   86.406529] hub 8-0:1.0: cannot disable port 2 (err = -19)
[   91.412079] xhci_hcd 0000:03:00.0: Timeout while waiting for a slot
[   91.412096] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI
is dead.
[   91.412131] hub 8-0:1.0: cannot reset port 2 (err = -19)
[   91.418283] hub 8-0:1.0: cannot disable port 2 (err = -19)
[   91.424422] xHCI xhci_free_dev called with unaddressed device
[   96.424261] xhci_hcd 0000:03:00.0: Timeout while waiting for a slot
[   96.424277] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI
is dead.
[   96.424310] hub 8-0:1.0: cannot reset port 2 (err = -19)
[   96.430494] hub 8-0:1.0: cannot disable port 2 (err = -19)
[   96.436569] xHCI xhci_free_dev called with unaddressed device
[  101.436420] xhci_hcd 0000:03:00.0: Timeout while waiting for a slot
[  101.436435] xhci_hcd 0000:03:00.0: Abort the command ring, but the xHCI
is dead.
[  101.436468] hub 8-0:1.0: cannot reset port 2 (err = -19)
[  101.442532] hub 8-0:1.0: cannot disable port 2 (err = -19)
[  101.448565] xHCI xhci_free_dev called with unaddressed device
[  101.448582] hub 8-0:1.0: unable to enumerate USB device on port 2
[  101.451624] hub 8-0:1.0: cannot disable port 2 (err = -19)


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