problem with USB DVD drive, can't find root fs on some drives

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Hi,

I hope this is the right place to send this, if not please let me know where
would be more appropriate.

We distribute a 2.6.27-based software load on bootable DVD.  It's intended
to boot on a system that has no internal DVD drive, so we use USB DVD drives.

With most drives we have no problems, but I've received a complaint from
someone that has a drive that won't boot our software and I can't figure
out why.  The same drive will boot a RHEL install disc.

Any suggestions you might have would be great.


The non-working drive is a Sony, and the relevant boot logs look like this:

usb 1-1.6.1: new high speed USB device using ehci_hcd and address 5
scsi9 : usb-storage 1-1.6.1:1.0
scsi 9:0:0:0: Direct-Access     Generic  Ultra HS-COMBO   2.01 PQ: 0 ANSI: 0
sd 9:0:0:0: Attached scsi generic sg2 type 0
sd 9:0:0:0: [sdc] Attached SCSI removable disk
scsi 9:0:0:1: Direct-Access     Generic  Ultra HS-SD/MMC2 2.01 PQ: 0 ANSI: 0
sd 9:0:0:1: Attached scsi generic sg3 type 0
sd 9:0:0:1: [sdd] Attached SCSI removable disk
scsi 8:0:0:0: CD-ROM            SONY     DVD RW DRU-840A  SS01 PQ: 0 ANSI: 0
sr0: scsi3-mmc drive: 12x/40x writer dvd-ram cd/rw xa/form2 cdda tray
Uniform CD-ROM driver Revision: 3.20
sr 8:0:0:0: Attached scsi generic sg4 type 5
md: Waiting for all devices to be available before autodetect
md: If you don't use raid, use raid=noautodetect
md: Autodetecting RAID arrays.
md: Scanned 0 and added 0 devices.
md: autorun ...
md: ... autorun DONE.
VFS: Cannot open root device "sr0" or unknown-block(11,0)
Please append a correct "root=" boot option; here are the available partitions:
0810       879087384 sdb driver: sd
0800       879087384 sda driver: sd
0b00         1048575 sr0 driver: sr
VFS: Unable to mount root fs on unknown-block(11,0)
User configuration error - no valid root filesystem found


I'm confused why it can't open sr0 when it clearly lists sr0 as one of the
available partitions.


On a working Lite-On drive plugged into the same system with the same install
media, the equivalent logs are:

usb 1-1.6.1: new high speed USB device using ehci_hcd and address 5
scsi9 : usb-storage 1-1.6.1:1.0
scsi 8:0:0:0: CD-ROM            Slimtype eSAU208   2      ML05 PQ: 0 ANSI: 0
sr0: scsi3-mmc drive: 62x/62x writer dvd-ram cd/rw xa/form2 cdda pop-up
Uniform CD-ROM driver Revision: 3.20
sr 8:0:0:0: Attached scsi generic sg2 type 5
scsi 9:0:0:0: Direct-Access     Generic  Ultra HS-COMBO   2.01 PQ: 0 ANSI: 0
sd 9:0:0:0: Attached scsi generic sg3 type 0
sd 9:0:0:0: [sdc] Attached SCSI removable disk
scsi 9:0:0:1: Direct-Access     Generic  Ultra HS-SD/MMC2 2.01 PQ: 0 ANSI: 0
sd 9:0:0:1: Attached scsi generic sg4 type 0
sd 9:0:0:1: [sdd] Attached SCSI removable disk
md: Waiting for all devices to be available before autodetect
md: If you don't use raid, use raid=noautodetect
md: Autodetecting RAID arrays.
md: Scanned 0 and added 0 devices.
md: autorun ...
md: ... autorun DONE.
VFS: Mounted root (iso9660 filesystem) readonly on device 11:0.
devtmpfs: mounted
Freeing unused kernel memory: 656k freed

=====================================================================
Transferring basename: typhoon-unit0
Sourcing isolinux/tftpboot/cnp/x86_ng/7.0.0/targets/sb_rms/common//etc/sysconfig/pivotroot
Setting up rootfs...


Chris
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