Re: Yarvik PMP400 MP4 player disconnecting almost immediately after connecting

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Thanks a billion, the device is now actually working :). However, it
still generates quite a mess of errors in my dmesg, and seems slower
than it should be. The following logs show what happens when I
connect, mount, dd 1000 blocks from /dev/zero to a file on the device,
unmount, and then disconnect the device under the 3.4.0-rc6 kernel
patched with the patch you sent:

===== dmesg output =====
[ 2221.460077] usb 2-1.1: new high-speed USB device number 15 using ehci_hcd
[ 2221.554313] usb-storage 2-1.1:1.0: Quirks match for vid 177f pid 0400: 4000
[ 2221.554491] scsi17 : usb-storage 2-1.1:1.0
[ 2222.552003] scsi 17:0:0:0: Direct-Access         Maxm Media Player
4GB 1.00 PQ: 0 ANSI: 0
[ 2222.552989] scsi 17:0:0:1: Direct-Access         Maxm Media Player
4GB 1.00 PQ: 0 ANSI: 0
[ 2222.554959] sd 17:0:0:0: Attached scsi generic sg2 type 0
[ 2222.555439] sd 17:0:0:1: Attached scsi generic sg3 type 0
[ 2222.555459] sd 17:0:0:0: [sdb] 7774208 512-byte logical blocks:
(3.98 GB/3.70 GiB)
[ 2222.556583] sd 17:0:0:0: [sdb] Write Protect is off
[ 2222.556594] sd 17:0:0:0: [sdb] Mode Sense: 03 00 00 00
[ 2222.557694] sd 17:0:0:0: [sdb] No Caching mode page present
[ 2222.558600] sd 17:0:0:1: [sdc] Attached SCSI removable disk
[ 2222.559952] sd 17:0:0:0: [sdb] Assuming drive cache: write through
[ 2222.566636] sd 17:0:0:0: [sdb] No Caching mode page present
[ 2222.568709] sd 17:0:0:0: [sdb] Assuming drive cache: write through
[ 2222.572365]  sdb:
[ 2222.575605] sd 17:0:0:0: [sdb] No Caching mode page present
[ 2222.578797] sd 17:0:0:0: [sdb] Assuming drive cache: write through
[ 2222.581220] sd 17:0:0:0: [sdb] Attached SCSI removable disk
[ 2233.576445] sd 17:0:0:0: [sdb] Unhandled error code
[ 2233.576455] sd 17:0:0:0: [sdb]  Result: hostbyte=DID_ERROR
driverbyte=DRIVER_OK
[ 2233.576465] sd 17:0:0:0: [sdb] CDB: Write(10): 2a 00 00 05 f8 f8 00 00 f0 00
[ 2233.576486] end_request: I/O error, dev sdb, sector 391416
[ 2233.802570] sd 17:0:0:0: [sdb] Unhandled error code
[ 2233.802580] sd 17:0:0:0: [sdb]  Result: hostbyte=DID_ERROR
driverbyte=DRIVER_OK
[ 2233.802589] sd 17:0:0:0: [sdb] CDB: Write(10): 2a 00 00 05 f9 e8 00 00 f0 00
[ 2233.802610] end_request: I/O error, dev sdb, sector 391656
[ 2234.611422] sd 17:0:0:0: [sdb] Unhandled error code
[ 2234.611432] sd 17:0:0:0: [sdb]  Result: hostbyte=DID_ERROR
driverbyte=DRIVER_OK
[ 2234.611441] sd 17:0:0:0: [sdb] CDB: Write(10): 2a 00 00 05 fa d8 00 00 f0 00
[ 2234.611462] end_request: I/O error, dev sdb, sector 391896
[ 2234.841645] sd 17:0:0:0: [sdb] Unhandled error code
[ 2234.841654] sd 17:0:0:0: [sdb]  Result: hostbyte=DID_ERROR
driverbyte=DRIVER_OK
[ 2234.841664] sd 17:0:0:0: [sdb] CDB: Write(10): 2a 00 00 05 fb c8 00 00 f0 00
[ 2234.841687] end_request: I/O error, dev sdb, sector 392136
[ 2244.533180] usb 2-1.1: USB disconnect, device number 15
===== end of dmesg output =====

I've also seen similar errors for reading, I think I can log them if
you like. The output of lsusb -vvv hasn't changed. The usbmon output
is available at http://pastebin.com/JSVAHDr1 (sorry for the size, but
smaller dd's didn't seem to trigger errors). I hope there's an easy
fix to these errors. If not, I think I can live with them :). Thanks
again for what you did already!

With regards,

Jesse


On Tue, May 8, 2012 at 4:22 PM, Alan Stern <stern@xxxxxxxxxxxxxxxxxxx> wrote:
> On Tue, 8 May 2012, Jesse Feddema wrote:
>
>> Hi,
>>
>> My sister's Yarvik PMP400 MP4 player refuses to stay connected on any
>> kernel version and on any computer I try. The player is not broken and
>
> Actually it is -- or at least, buggy.
>
>> should not require special drivers, as it works with Windows 7 without
>> installation of third party software or drivers. Using kernel
>
> That's because Windows does not follow the USB mass storage protocol
> properly.
>
>> 3.4.0-rc6, here is some dmesg output illustrating the problem:
>>
>> [snipped]
>>
>> As you can see, the device exposes two scsi disks. One of them is the
>> internal memory (4GB), the other I think is supposed to give access to
>> the MicroSD slot in the device. I have only tried connecting the
>> player without a MicroSD card inserted. Also, you can see that the
>> device disconnects just over a second after it is connected, and even
>> before sdb is properly initialized. It doesn't show up in lsusb after
>> this disconnect, and the screen of the device shows, after a brief
>> moment of displaying a "connected" icon, a "charging without being
>> connected" icon.
>>
>> I was able to obtain lsusb -vvv output by running the command during
>> the brief time the device is connected:
>
> Good, that helped.
>
>> Also, I captured usbmon output, which is available at
>> http://pastebin.com/ENUYujJy (I hope there isn't any noise in it, I'm
>> a little new at this). I'd be very grateful if you could help me find
>> a way to get this device to work with Linux :). Feel free to ask me
>> for additional (debugging) output.
>
> Your usbmon trace was very useful.  It showed that the player has a
> nasty bug; it doesn't use the correct command tag in its responses.
> The patch below will tell the usb-storage driver to ignore the bug;
> hopefully it will solve your problem.  If it doesn't, please post
> another usbmon trace.
>
> Alan Stern
>
>
>
> Index: usb-3.4/drivers/usb/storage/unusual_devs.h
> ===================================================================
> --- usb-3.4.orig/drivers/usb/storage/unusual_devs.h
> +++ usb-3.4/drivers/usb/storage/unusual_devs.h
> @@ -1885,6 +1885,13 @@ UNUSUAL_DEV(  0x1652, 0x6600, 0x0201, 0x
>                USB_SC_DEVICE, USB_PR_DEVICE, NULL,
>                US_FL_IGNORE_RESIDUE ),
>
> +/* Reported by Jesse Feddema <jdfeddema@xxxxxxxxx> */
> +UNUSUAL_DEV(  0x177f, 0x0400, 0x0000, 0x0000,
> +               "Yarvik",
> +               "PMP400",
> +               USB_SC_DEVICE, USB_PR_DEVICE, NULL,
> +               US_FL_BULK_IGNORE_TAG ),
> +
>  /* Reported by Hans de Goede <hdegoede@xxxxxxxxxx>
>  * These Appotech controllers are found in Picture Frames, they provide a
>  * (buggy) emulation of a cdrom drive which contains the windows software
>
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