Re: Scanner works on USB-2 port but not on USB-3 because of usbfs claiming the interface

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On Sat, 25 Feb 2012, Harald Judt wrote:

> Hi,
> 
> Am 23.02.2012 19:23, schrieb Alan Stern:
> > On Thu, 23 Feb 2012, Harald Judt wrote:
> >
> >> Hi,
> >>
> >> I've been asked to contact this mailing list regarding
> >> https://bugzilla.kernel.org/show_bug.cgi?id=42784:
> >>
> >> Using the same configuration (kernel-3.3-rc4 and older versions), Canon
> >> CanoScan LiDE 20 USB scanner works on the USB-2.0 port, but not on USB-3.0.
> >>
> >> usb 5-1: usbfs: interface 0 claimed by usbfs while 'scanimage' sets
> >> config #1
> >>
> >> This message is not printed when using USB-2.0.
> >
> > You can get more information in the dmesg log if you do:
> >
> > 	echo true>/sys/module/usbcore/parameters/usbfs_snoop
> >
> > before plugging in the scanner.  Compare the results for the two
> > different ports.

> Thanks for your response. I performed the following steps:
> 
> 1) Deactivate the udev rules which start scanbuttond, so it won't get in 
> the way, because it spawns its own scanimage process at initialization.
> 2) echo 1 > /sys/module/usbcore/parameters/usbfs_snoop
> 3) Connect scanner to usb2 port and execute scanimage -L, disconnect 
> scanner.
> 4) Connect scanner to usb3 port and execute scanimage -L, break out of 
> the ever-looping scanimage using <C>-<c>, disconnect scanner.
> 
> I've attached the kernel logs for step 3 and step 4. As they're not so 
> small, I bzipped them, I hope that's ok for you.

When I wrote "dmesg log" above, I didn't mean the dmesg file in 
/var/log; I meant the output from the "dmesg" command.  Sorry, I 
should have made that more clear.

> In step 4 scanimage hung until I interrupted it, producing lots of the 
> following repeated lines in dmesg:
> usb 5-1: usbdev_do_ioctl: REAPURBNDELAY
> To save you from excessive scrolling, I've deleted most of these 
> repeated lines, as you will recognize when looking at the timestamps.

I don't see any of those "usbfs: interface 0 claimed by usbfs while
'scanimage' sets config #1" messages in either log.  Also, both logs
show that the scanimage program closed the device file and then opened
it again (although in the USB-2 case a lot of stuff happened first
whereas in the USB-3 log relatively little happened).  Any idea about
that?

Both logs show minor errors of various sorts, but nothing really
serious.  At the end of the USB-3 log, it looks like the scanner just
stopped replying.  It's not clear whether this is because of a problem
in the scanner or the computer.

Alan Stern

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