Re: problems with usb 3.0 on clevo p150hm (NEC Corporation uPD720200)

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On 11/12/2011 02:20 PM, Julian Sikorski wrote:
> W dniu 11.11.2011 21:11, Julian Sikorski pisze:
>> W dniu 31.08.2011 22:25, Julian Sikorski pisze:
>>> Hi,
>>>
>>> I originally reported this problem here:
>>> https://bugzilla.kernel.org/show_bug.cgi?id=35212
>>> Summing up, the external hard drive will produce an io-error after about
>>> 30 minutes of being connected. After such event, system does not notice
>>> if the device is re-connected upon disconnection. I am attaching the
>>> relevant portion of /var/log/messages.
>>> The problem happens on an up-to-date Fedora 15 x86_64 (running kernel
>>> 2.6.40.3-0.fc15.x86_64) on a Clevo P150HM laptop and Lacie Rugged USB
>>> 3.0 hard disk.
>>> Please let me know if I can provide more information
>>>
>>> Regards,
>>> Julian
>> I have recently upgraded to Fedora 16, and I am now running kernel
>> 3.1.0-7.fc16.x86_64. This problem is far from being gone, unfortunately.
>> It will go as follows:
>> - you plug the drive into one of USB3 ports
>> - everything works fine
>> - suspend and resume (not sure if this is necessary)

Have you figured out if this suspend/resume step is necessary?

>> - plug the drive again
>> - everything works fine again for about an hour
>> - BOOM
>> by boom, I mean the following:
>>
>>
>> Nov 11 20:25:36 snowball2 kernel: [ 9244.406224] xhci_hcd 0000:02:00.0:
>> WARN: Stalled endpoint
>> Nov 11 20:25:36 snowball2 kernel: [ 9244.406818] sd 7:0:0:0: [sdc] Sense
>> Key : Recovered Error [current] [descriptor]
>> Nov 11 20:25:36 snowball2 kernel: [ 9244.406822] Descriptor sense data
>> with sense descriptors (in hex):
>> Nov 11 20:25:36 snowball2 kernel: [ 9244.406824]         72 01 04 1d 00
>> 00 00 0e 09 0c 00 00 00 00 00 fd
>> Nov 11 20:25:36 snowball2 kernel: [ 9244.406829]         00 49 00 6a 40 50
>> Nov 11 20:25:36 snowball2 kernel: [ 9244.406832] sd 7:0:0:0: [sdc]
>> ASC=0x4 ASCQ=0x1d
>> Nov 11 20:25:36 snowball2 kernel: [ 9244.407175] xhci_hcd 0000:02:00.0:
>> WARN: Stalled endpoint
>> Nov 11 20:25:37 snowball2 kernel: [ 9244.759971] xhci_hcd 0000:02:00.0:
>> WARN: Stalled endpoint
>> Nov 11 20:25:49 snowball2 kernel: [ 9256.969686] xhci_hcd 0000:02:00.0:
>> xHCI host not responding to stop endpoint command.
>> Nov 11 20:25:49 snowball2 kernel: [ 9256.969696] xhci_hcd 0000:02:00.0:
>> Assuming host is dying, halting host.
>> Nov 11 20:25:49 snowball2 kernel: [ 9256.978610] xhci_hcd 0000:02:00.0:
>> HC died; cleaning up
>> Nov 11 20:25:49 snowball2 kernel: [ 9256.978687] usb 4-2: USB
>> disconnect, device number 2
>> Nov 11 20:25:49 snowball2 kernel: [ 9256.978810] sd 7:0:0:0: Device
>> offlined - not ready after error recovery
>> Nov 11 20:25:49 snowball2 ntfs-3g[17800]: Unmounting /dev/sdc1 (lacie)
>> Nov 11 20:25:49 snowball2 ntfs-3g[17800]: Failed to sync device
>> /dev/sdc1: Input/output error
>> Nov 11 20:25:49 snowball2 ntfs-3g[17800]: Failed to fsync device
>> /dev/sdc1: Input/output error
>> Nov 11 20:25:49 snowball2 ntfs-3g[17800]: Failed to close volume
>> /dev/sdc1: Device or resource busy
>>
>> As a side question, are these recovered errors something to be concerned
>> about? The drive is encrypted with truecrypt and they have been showing
>> since the day I bought it.
>>
>> Julian
>>
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> One more thing: if you attempt to suspend after this happens, the
> machine will lock up. In Fedora 15 it would just go back to gnome-shell.
> Finally, I believe I never posted lspci output, here it is:
> 

The host driver is dead and unable to perform any suspend requests.
Does this issue occur with other USB3.0 devices?

Thanks,
Andiry

> 02:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host
> Controller (rev 03) (prog-if 30 [XHCI])
> 	Subsystem: CLEVO/KAPOK Computer Device 5102
> 	Flags: bus master, fast devsel, latency 0, IRQ 16
> 	Memory at f6400000 (64-bit, non-prefetchable) [size=8K]
> 	Capabilities: [50] Power Management version 3
> 	Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+
> 	Capabilities: [90] MSI-X: Enable+ Count=8 Masked-
> 	Capabilities: [a0] Express Endpoint, MSI 00
> 	Capabilities: [100] Advanced Error Reporting
> 	Capabilities: [140] Device Serial Number ff-ff-ff-ff-ff-ff-ff-ff
> 	Capabilities: [150] #18
> 	Kernel driver in use: xhci_hcd
> 




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