Re: usb3.0 not recognizing hard disk.

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On Tue, 3 Aug 2010, Jeff Chua wrote:

> I'm trying out USB3.0 and connected a hard disk enclosure with a known-good 
> hard disk to an USB 3.0 express-card.
> 
> > From dmesg, it's able to recognize the card and disk, but I can't even use 
> "fdisk /dev/sdb" ... what else do I need?
> 
> xhci_hcd 0000:05:00.0: enabling device (0000 -> 0002)
> xhci_hcd 0000:05:00.0: PCI INT A -> GSI 19 (level, low) -> IRQ 19
> xhci_hcd 0000:05:00.0: setting latency timer to 64
> xhci_hcd 0000:05:00.0: xHCI Host Controller
> xhci_hcd 0000:05:00.0: new USB bus registered, assigned bus number 3
> xhci_hcd 0000:05:00.0: irq 19, io mem 0xf0000000
> usb usb3: No SuperSpeed endpoint companion for config 1  interface 0
> altsetting 0 ep 129: using minimum values
> xHCI xhci_add_endpoint called for root hub
> xHCI xhci_check_bandwidth called for root hub
> hub 3-0:1.0: USB hub found
> hub 3-0:1.0: 4 ports detected
> hub 3-0:1.0: unable to enumerate USB device on port 3
> usb 3-1: new SuperSpeed USB device using xhci_hcd and address 2
> xhci_hcd 0000:05:00.0: WARN: short transfer on control ep
> xhci_hcd 0000:05:00.0: WARN: short transfer on control ep
> xhci_hcd 0000:05:00.0: WARN: short transfer on control ep
> xhci_hcd 0000:05:00.0: WARN: short transfer on control ep
> 
> Initializing USB Mass Storage driver...
> scsi7 : usb-storage 3-2:1.0
> usbcore: registered new interface driver usb-storage
> USB Mass Storage support registered.
> scsi 7:0:0:0: Direct-Access     ASMT     2105             0    PQ: 0 ANSI: 0
> sd 7:0:0:0: Attached scsi generic sg1 type 0
> sd 7:0:0:0: [sdb] Attached SCSI removable disk
> 
> 
> 
> # here's the same disk connected to USB2.0 port showing the partition table and 
> fdisk works
> 
> Initializing USB Mass Storage driver...
> scsi6 : usb-storage 1-1.2:1.0
> usbcore: registered new interface driver usb-storage
> USB Mass Storage support registered.
> scsi 6:0:0:0: Direct-Access     SAMSUNG  MMDOE56G5MXP-0VB VBM1 PQ: 0 ANSI: 0
> sd 6:0:0:0: Attached scsi generic sg1 type 0
> sd 6:0:0:0: [sdb] 500118192 512-byte logical blocks: (256 GB/238 GiB)
> sd 6:0:0:0: [sdb] Write Protect is off
> sd 6:0:0:0: [sdb] Mode Sense: 23 00 00 00
> sd 6:0:0:0: [sdb] Assuming drive cache: write through
> sd 6:0:0:0: [sdb] Assuming drive cache: write through
>   sdb: sdb1 sdb2 sdb3 sdb4 < sdb5 sdb6 sdb7 sdb8 sdb9 sdb10 sdb11 sdb12 sdb13 
> sdb14 sdb15 >
> sd 6:0:0:0: [sdb] Assuming drive cache: write through
> sd 6:0:0:0: [sdb] Attached SCSI disk
> 
> 
> It seems USB3.0 cannot detect the disk. USB2.0 says it's "SAMSUNG 
> MMDOE56G5MXP-0VB VBM1 PQ: 0 ANSI: 0" and that's same as plug straight to 
> the notebook SATA controller. I checked linux/drivers/scsi/sd.c and 
> sdkp->media_present = 0 so skipped sd_read_capacity().
> 
> 
> Running on Linux-2.6.35. Is this a USB3.0 problem or usb-storage issue?
> How do I go about to debug this?

Post a usbmon trace showing what happens when you connect the drive to
a USB-3 controller.  Instructions are in Documentation/usb/usbmon.txt.

Alan Stern

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