Re: USB warning on boot

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On Fri, Oct 25, 2024 at 03:23:40PM -0700, Stephen Hemminger wrote:
> On Fri, 25 Oct 2024 18:03:25 -0400
> Alan Stern <stern@xxxxxxxxxxxxxxxxxxx> wrote:
> 
> > On Fri, Oct 25, 2024 at 01:56:49PM -0700, Stephen Hemminger wrote:
> > > This is on a new AMD based mini-PC with Debian testing (6.11.4-amd64).
> > > Looks like a USB driver bug.
> > > 
> > > On every boot, this shows up in the log although the system seems to recover ok.  
> > 
> > > [    5.644432] usb 2-1.4: new SuperSpeed USB device number 3 using xhci_hcd
> > > [    5.692417] usb 2-1.4: New USB device found, idVendor=2109, idProduct=0815, bcdDevice= 7.04
> > > [    5.692420] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
> > > [    5.692421] usb 2-1.4: Product: USB3.0 Hub             
> > > [    5.692422] usb 2-1.4: Manufacturer: VIA Labs, Inc.         
> > > [    5.710711] hub 2-1.4:1.0: USB hub found
> > > [    5.710890] hub 2-1.4:1.0: 4 ports detected  
> > 
> > > [    6.351093] usb 2-1.4: reset SuperSpeed USB device number 3 using xhci_hcd  
> > 
> > > [    6.888681] hub 2-1.4:1.0: hub_ext_port_status failed (err = -71)  
> > 
> > > [    7.063179] usb 2-1.4: Failed to suspend device, error -71  
> > 
> > ... bunch of other errors ...
> > 
> > > [   15.585606] ------------[ cut here ]------------
> > > [   15.585607] URB 00000000ed1c678e submitted while active
> > > [   15.585620] WARNING: CPU: 17 PID: 569 at drivers/usb/core/urb.c:379 usb_submit_urb+0x648/0x670 [usbcore]
> > > [   15.585632] Modules linked in: raid6_pq(+) libcrc32c crc32c_generic raid1 raid0 md_mod hid_logitech_hidpp hid_logitech_dj hid_generic usbhid hid amdgpu amdxcp drm_exec gpu_sched drm_buddy i2c_algo_bit drm_suballoc_helper drm_display_helper crct10dif_pclmul cec crc32_pclmul rc_core crc32c_intel drm_ttm_helper ghash_clmulni_intel ttm xhci_pci sha512_ssse3 drm_kms_helper xhci_hcd sha256_ssse3 nvme drm i2c_piix4 usbcore video sha1_ssse3 nvme_core igc crc16 i2c_smbus usb_common wmi button aesni_intel gf128mul crypto_simd cryptd
> > > [   15.585654] CPU: 17 UID: 0 PID: 569 Comm: kworker/17:1 Not tainted 6.11.4-amd64 #1  Debian 6.11.4-1
> > > [   15.585657] Hardware name: Micro Computer (HK) Tech Limited AtomMan G Series/DRBAA, BIOS 1.04 08/01/2024
> > > [   15.585658] Workqueue: events_power_efficient hub_init_func2 [usbcore]
> > > [   15.585665] RIP: 0010:usb_submit_urb+0x648/0x670 [usbcore]
> > > [   15.585672] Code: 6e 69 c0 e8 8a d3 29 ef eb d9 b8 fe ff ff ff e9 0f fd ff ff 48 89 fe 48 c7 c7 70 a9 6b c0 c6 05 41 d6 01 00 01 e8 38 49 c4 ee <0f> 0b eb 9f b8 f8 ff ff ff e9 eb fc ff ff 66 2e 0f 1f 84 00 00 00
> > > [   15.585673] RSP: 0018:ffffa5d101653db8 EFLAGS: 00010282
> > > [   15.585675] RAX: 0000000000000000 RBX: ffff8de07df5c600 RCX: 0000000000000003
> > > [   15.585676] RDX: 0000000000000000 RSI: 0000000000000003 RDI: 0000000000000001
> > > [   15.585677] RBP: 0000000000000000 R08: 0000000000000000 R09: ffffa5d101653c38
> > > [   15.585678] R10: ffff8de07cfbffa8 R11: 0000000000000003 R12: ffff8dd19ebbd000
> > > [   15.585678] R13: ffff8dd1a8551000 R14: 0000000000000000 R15: 0000000000000005
> > > [   15.585679] FS:  0000000000000000(0000) GS:ffff8de07d880000(0000) knlGS:0000000000000000
> > > [   15.585680] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
> > > [   15.585681] CR2: 0000564b523a70b0 CR3: 000000094ec22000 CR4: 0000000000750ef0
> > > [   15.585682] PKRU: 55555554
> > > [   15.585683] Call Trace:
> > > [   15.585685]  <TASK>
> > > [   15.585686]  ? usb_submit_urb+0x648/0x670 [usbcore]
> > > [   15.585691]  ? __warn.cold+0x8e/0xe8
> > > [   15.585694]  ? usb_submit_urb+0x648/0x670 [usbcore]
> > > [   15.585699]  ? report_bug+0xff/0x140
> > > [   15.585701]  ? console_unlock+0x84/0x130
> > > [   15.585703]  ? handle_bug+0x3c/0x80
> > > [   15.585705]  ? exc_invalid_op+0x17/0x70
> > > [   15.585707]  ? asm_exc_invalid_op+0x1a/0x20
> > > [   15.585710]  ? usb_submit_urb+0x648/0x670 [usbcore]
> > > [   15.585715]  ? usb_submit_urb+0x648/0x670 [usbcore]
> > > [   15.585721]  hub_activate+0x285/0x8a0 [usbcore]
> > > [   15.585726]  ? srso_alias_return_thunk+0x5/0xfbef5
> > > [   15.585729]  process_one_work+0x174/0x330
> > > [   15.585731]  worker_thread+0x252/0x390
> > > [   15.585733]  ? __pfx_worker_thread+0x10/0x10
> > > [   15.585735]  kthread+0xcf/0x100
> > > [   15.585737]  ? __pfx_kthread+0x10/0x10
> > > [   15.585739]  ret_from_fork+0x31/0x50
> > > [   15.585741]  ? __pfx_kthread+0x10/0x10
> > > [   15.585743]  ret_from_fork_asm+0x1a/0x30
> > > [   15.585746]  </TASK>
> > > [   15.585747] ---[ end trace 0000000000000000 ]---
> > > [   15.585748] hub 2-1.4:1.0: activate --> -16
> > > 
> > > $ lsusb
> > > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > > Bus 001 Device 002: ID 2109:2817 VIA Labs, Inc. USB2.0 Hub             
> > > Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
> > > Bus 001 Device 004: ID 046d:c548 Logitech, Inc. Logi Bolt Receiver
> > > Bus 001 Device 005: ID 2109:2815 VIA Labs, Inc. USB2.0 Hub             
> > > Bus 001 Device 006: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
> > > Bus 001 Device 007: ID 046d:0825 Logitech, Inc. Webcam C270
> > > Bus 001 Device 008: ID 1532:0531 Razer USA, Ltd Razer Seiren Mini
> > > Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> > > Bus 002 Device 002: ID 2109:0817 VIA Labs, Inc. USB3.0 Hub             
> > > Bus 002 Device 022: ID 2109:0815 VIA Labs, Inc. USB3.0 Hub               
> > 
> > Actually this looks like a firmware problem in the 2-1.4 device, the
> > last VIA Labs hub listed above.  What does "lsusb -v" show for this
> > device?
> > 
> > Alan Stern
> 
> The BIOS is up to date. Not sure if that matters.

It does not, as far as I know.

> Bus 002 Device 022: ID 2109:0815 VIA Labs, Inc. USB3.0 Hub             
> Device Descriptor:
>   bLength                18
>   bDescriptorType         1
>   bcdUSB               3.20
>   bDeviceClass            9 Hub
>   bDeviceSubClass         0 [unknown]
>   bDeviceProtocol         3 
>   bMaxPacketSize0         9
>   idVendor           0x2109 VIA Labs, Inc.
>   idProduct          0x0815 USB3.0 Hub             
>   bcdDevice            7.04
>   iManufacturer           1 VIA Labs, Inc.         
>   iProduct                2 USB3.0 Hub             
>   iSerial                 0 
>   bNumConfigurations      1
>   Configuration Descriptor:
>     bLength                 9
>     bDescriptorType         2
>     wTotalLength       0x001f
>     bNumInterfaces          1
>     bConfigurationValue     1
>     iConfiguration          0 
>     bmAttributes         0xe0
>       Self Powered
>       Remote Wakeup
>     MaxPower                0mA
>     Interface Descriptor:
>       bLength                 9
>       bDescriptorType         4
>       bInterfaceNumber        0
>       bAlternateSetting       0
>       bNumEndpoints           1
>       bInterfaceClass         9 Hub
>       bInterfaceSubClass      0 [unknown]
>       bInterfaceProtocol      0 Full speed (or root) hub
>       iInterface              0 
>       Endpoint Descriptor:
>         bLength                 7
>         bDescriptorType         5
>         bEndpointAddress     0x81  EP 1 IN
>         bmAttributes           19
>           Transfer Type            Interrupt
>           Synch Type               None
>           Usage Type               Feedback
>         wMaxPacketSize     0x0002  1x 2 bytes
>         bInterval               8
>         bMaxBurst               0

That looks normal.  But the kernel log shows that this device has some
trouble getting started.  It eventually settles down, but for a while
there it doesn't work properly.

Nevertheless, even a malfunctioning device shouldn't provoke the
kernel into a WARNING like you got.  The underlying reason for it is
not at all clear, particularly since you didn't enable usbcore dynamic
debugging -- although that might not provide enough information either.

One thing you could try doing is simply to replace that hub.

Alan Stern




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