Re: Cannot access device / WD Portable Game Drive 5.0 TB USB Inbox

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On Thu, Jun 01, 2023 at 04:00:56PM -0700, Colin Williams wrote:
> I've tried two cables and using two different computers to access my
> WD Portable 5.0 TB portable game drive that has a USB interface. Dmesg
> seems ok with line
> 
> `[ 4586.948425] sd 6:0:0:0: [sdb] Assuming drive cache: write through`
> 
> However when I try to access the device via smartctl / cfdisk / etc to
> get more information, I get something like no such device and then
> dmesg is populated with errors.

What if you don't try to use smartctl or cfdisk?  What happens if you 
just try to mount the disk normally?

> Does anyone have experience with these scenarios?
> 
> Are there any suggestions to recover my data or does it appear the
> device has given up the ghost?

If you want to get more information about what's going on, you should 
collect a usbmon or Wireshark trace showing what happens when the drive 
is plugged in and accessed.

Alan Stern



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