Re: Thunderbolt: One missing DisplayPort?

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Hi,

On Tue, May 24, 2022 at 1:04 PM Mika Westerberg
<mika.westerberg@xxxxxxxxxxxxxxx> wrote:
>
> Hi,
>
> On Tue, May 24, 2022 at 01:55:23PM +0300, Heikki Krogerus wrote:
> > +Mika
> >
> > On Fri, May 20, 2022 at 12:22:50PM +0200, Stefan Hoffmeister wrote:
> > > I am trying to diagnose a problem where I get video output on
> > > Thunderbolt on one DisplayPort, but no output on the second
> > > DisplayPort.
> > >
> > > I would love to turn on all the (kernel-level) logging output that
> > > there is, but do not know how to do that.
> > >
> > > Basically, on a Dell Inspiron 16 Plus (7610) laptop with Thunderbolt
> > > 4, I am running Fedora Linux 36 with kernel 5.17+.
> > >
> > > Connecting that laptop to a Thunderbolt docking station (Intel
> > > Thunderbolt 3 chip inside),
> > > with two screens attached via DisplayPort, I get only one screen up and running.
> > >
> > > I'd like to discover more about this apparent error mode, because
> > > attaching a different TB3
> > > setup works fine. I am looking for some means to enable logging or to
> > > get debugging insight.
> > >
> > > Generally speaking, I suspect that this specific Dell laptop
> > > (configuration) has some challenges
> > > in the BIOS, and with Thunderbolt in general, but am totally blind to
> > > what is going on.
> > >
> > > This system offers potential for fun, this being a hybrid PRIME
> > > configuration, with an Intel iGPU passing through to an Nvidia dGPU
> > > which seems to be the only wired-up way to get DisplayPort output.
>
> In that system all the tunneling is done by the firmware so there is
> really not much you can debug on the kernel side. You can add
> "thunderbolt.dyndbg" in the command line to get more verbose logging but
> I doubt it reveals anything useful.
>
> How do you connect the monitors to the dock and what dock it is?

The dock is an i-tec Thunderbolt3/USB-C Dual DisplayPort 4K Docking
Station + Power Delivery 85W
(https://i-tec.pro/en/produkt/tb3cdualdpdockpd-2/). This dock exposes
two DisplayPort outs, to which I have connected one 2.5K screen and
one 4K screen "natively", for running at 60 Hz. According to lspci
from the "broken" Dell 7610 (BIOS version 1.7.0) the dock looks like
this:

[stefan@fedora ~]$ lspci -vt
-[0000:00]-+-00.0  Intel Corporation 11th Gen Core Processor Host
Bridge/DRAM Registers
          +-01.0-[01]--+-00.0  NVIDIA Corporation GA106M [GeForce RTX
3060 Mobile / Max-Q]
          |            \-00.1  NVIDIA Corporation Device 228e
          +-02.0  Intel Corporation TigerLake-H GT1 [UHD Graphics]
          +-04.0  Intel Corporation TigerLake-LP Dynamic Tuning
Processor Participant
          +-06.0-[02]----00.0  KIOXIA Corporation Device 0001
          +-07.0-[03-3a]----00.0-[04-05]----02.0-[05]----00.0  Intel
Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge DD 2018]
          +-08.0  Intel Corporation GNA Scoring Accelerator module
...

For reference, when I attach a Dell XPS 9360 (also on Fedora 36),
which works perfectly (both screens at expected resolution and refresh
rate), I get this output

[stefan@xps13 ~]# lspci -vt
-[0000:00]-+-00.0  Intel Corporation Xeon E3-1200 v6/7th Gen Core
Processor Host Bridge/DRAM Registers
          +-02.0  Intel Corporation HD Graphics 620
          +-04.0  Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen
Core Processor Thermal Subsystem
          +-14.0  Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller
          +-14.2  Intel Corporation Sunrise Point-LP Thermal subsystem
          +-15.0  Intel Corporation Sunrise Point-LP Serial IO I2C
Controller #0
          +-15.1  Intel Corporation Sunrise Point-LP Serial IO I2C
Controller #1
          +-16.0  Intel Corporation Sunrise Point-LP CSME HECI #1
          +-1c.0-[01-39]----00.0-[02-39]--+-00.0-[03]----00.0  Intel
Corporation DSL6340 Thunderbolt 3 NHI [Alpine Ridge 2C 2015]
          |
+-01.0-[04-38]----00.0-[05-38]----02.0-[06]----00.0  Intel Corporation
JHL7540 Thunderbolt 3 USB Controller [Titan Ridge DD 2018]
          |                               \-02.0-[39]--
          +-1c.4-[3a]----00.0  Intel Corporation Wi-Fi 6 AX200
 ...

On the broken Dell 7610 (BIOS version 1.7.0), everything else on the
dock works fine - the NIC, USB ports (forwarding to the next hub,
too), power delivery.

Even any single one of the screens alone works fine, in isolation and
solitude, on any of the dock DisplayPort outs (turning dock on/off in
between). Only with both screens attached, only the "first" screen
seems to be detected (and "first" really seems to translate to the
physical DisplayPort out next to the power input socket on the dock).



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