On Mon, 15 Nov 2021 11:09:18 -0500 stern@xxxxxxxxxxxxxxxxxxx wrote: > On Sun, Nov 14, 2021 at 10:02:22PM -0500, David Niklas wrote: > > <snip> > Has this device ever worked with any version of Linux? I am unaware of this device working on any version of Linux. I assumed when I bought it that it would a least be able to connect to the USB port correctly. I might then have to make a contribution to add support for it to nut or apcupsd. <snip> > The kernel sends a Set-Idle request to the device, telling it not to > send any data reports when nothing has changed. This is done > automatically by the usbhid driver for every USB HID device, including > keyboards and mice as well as your UPS. > > ffff93eaa3edad80 2136086737 S Ci:3:009:0 s 81 06 2200 0000 03e4 996 < > ffff93eaa3edad80 2136122734 C Ci:3:009:0 0 996 = 05840904 a1010924 > a1028501 09fe7901 75089501 150026ff 00b12285 0209ff79 > > The kernel reads the device's HID descriptor. (The usbmon trace shows > only the first 32 bytes of the 996-byte descriptor.) Again, this is > normal and necessary for using any HID device. > > ffff93e482efb440 2139520170 C Ii:3:001:1 0:2048 1 = 08 > ffff93e482efb440 2139520180 S Ii:3:001:1 -115:2048 4 < > > At this point the USB controller tells the kernel that there has been a > status change on port 3 of bus 3. > > ffff93eaa2ff8240 2139520188 S Ci:3:001:0 s a3 00 0000 0003 0004 4 < > ffff93eaa2ff8240 2139520197 C Ci:3:001:0 0 4 = 00010100 > > The kernel reads the port's status and sees that there is a "connection > status change" bit set and the port is no longer connected. In other > words, the UPS device has disconnected itself electronically from the > USB bus. > > ffff93eaa2ff8240 2139520200 S Co:3:001:0 s 23 01 0010 0003 0000 0 > ffff93eaa2ff8240 2139520203 C Co:3:001:0 0 0 > > The kernel clears the "connection status change" flag. Following this > the cycle repeats. > > > Out of all this information, the only conclusion I can draw is that the > UPS is not behaving like a normal device. One possibility is that it > doesn't like the Set-Idle request (although if that is the case, why > did it remain connected long enough to send the HID descriptor?). Thanks for the detailed breakdown! > You can test the theory by patching the kernel, if you want. The code > to change is in the source file drivers/hid/usbhid/hid-core.c, and the > function in question is hid_set_idle() located around line 659 in the > file. Just change the statement: > > return usb_control_msg(dev, usb_sndctrlpipe(dev, 0), > HID_REQ_SET_IDLE, USB_TYPE_CLASS | USB_RECIP_INTERFACE, > (idle << 8) | report, ifnum, NULL, 0, USB_CTRL_SET_TIMEOUT); > > to: > > return 0; > > to prevent the Set-Idle request from being sent. If the device still > insists on disconnecting then we'll know that this wasn't the reason. Will do tomorrow. (I'm busy ATM) > Also, if you have another system (say, one running Windows) which the > UPS does work properly with, you could try collecting the equivalent of > a usbmon trace from that system for purposes of comparison. (On > Windows, I believe you can use Wireshark to trace USB communications.) > > Alan Stern > I'll have to look into that. Thanks again! David