Re: not mountable digital camera (Sony Cybershot DSC-S40)

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On Fri, 28 Aug 2009, Maciej Pilichowski wrote:

> **** I am not subscriber to this ML, so please keep me in CC for this 
> thread, thank you ****
> 
> Hello,
> 
>   This issue has report for it, address is:
> https://bugzilla.novell.com/show_bug.cgi?id=466554
> 
>   Since the tests gives odd results, I was asked to send this issue to 
> this ML too.
> 
> Opensuse 10.3. I could just mount my camera and copy pictures. No 
> problems.
> 
> Opensuse 11.1. I see it is recognized (lsusb), I see it in devices
> (/dev/disk/by-id/) but I cannot mount it. I get error that the format 
> it is not recognized (format of media).
> 
> I just checked this camera on another computer with windows, 
> everything works fine.
> 
> On the other hand, other USB devices -- USB pendrive, and mp3 
> player -- are detected and are mountable.
> 
> Some logs:
> hwinfo --usb
> https://bugzilla.novell.com/attachment.cgi?id=265568
> 
> hwinfo --disk
> https://bugzilla.novell.com/attachment.cgi?id=265569
> 
> Please let me know, how can I help investigating it further.

A usbmon trace is what we need.  Instructions are in the kernel source 
file Documentation/usb/usbmon.txt.

Ideally you should collect two traces: One with the older working 
kernel and one with the newer kernel.  Please include the kernel 
versions (i.e., output from "uname -r").

Alan Stern

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