Hi Walter, i had a similar issue with a different device. Please check, if you have dynamic debug enabled in your kernel (/sys/kernel/debug/dynamic_debug/control exists) Then you can enable additional kernel messages using echo -n 'module xhci_hcd =p' > /sys/kernel/debug/dynamic_debug/control echo -n 'module usbcore =p' > /sys/kernel/debug/dynamic_debug/control Check which usb related messages you can enable through the dynamic_debug. (doing a "cat /sys/kernel/debug/dynamic_debug/control | grep usb" helps much) Finally, a fine resource is https://www.kernel.org/doc/html/v4.11/admin-guide/dynamic-debug-howto.html Best regards Carsten > -----Ursprüngliche Nachricht----- > Von: linux-usb-owner@xxxxxxxxxxxxxxx [mailto:linux-usb- > owner@xxxxxxxxxxxxxxx] Im Auftrag von walter harms > Gesendet: Mittwoch, 21. August 2019 13:18 > An: linux-usb@xxxxxxxxxxxxxxx > Cc: greg@xxxxxxxxx > Betreff: problems with Edgeport/416 > > Hello List, > does some use linux with an Edgeport/416 ? > > I have a strange problem. the device is resetting soon > after i started using it (but not immediately). > I do not see a kernel OOPS but a common pattern is: > > 2019-08-20T15:19:39.825812+00:00 omnfrmo10 kernel: [683270.658623] usb > 7-1.1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 > 2019-08-20T15:19:39.825818+00:00 omnfrmo10 kernel: [683270.658626] usb > 7-1.1.2: Product: Edgeport/416 > 2019-08-20T15:19:39.825821+00:00 omnfrmo10 kernel: [683270.658628] usb > 7-1.1.2: Manufacturer: Digi International > 2019-08-20T15:19:39.825823+00:00 omnfrmo10 kernel: [683270.658630] usb > 7-1.1.2: SerialNumber: E63966100-1 > 2019-08-20T15:19:39.985571+00:00 omnfrmo10 kernel: [683270.817909] usb > 7-1.1.2: Edgeport TI 2 port adapter converter now attached to ttyUSB4 > 2019-08-20T15:19:39.985594+00:00 omnfrmo10 kernel: [683270.818132] usb > 7-1.1.2: Edgeport TI 2 port adapter converter now attached to ttyUSB5 > 2019-08-20T15:19:40.007943+00:00 omnfrmo10 mtp-probe: checking bus 7, > device 88: "/sys/devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.1/7-1.1.2" > 2019-08-20T15:19:40.053750+00:00 omnfrmo10 kernel: [683270.885626] usb > 7-1.2.2: New USB device found, idVendor=1608, idProduct=0247 > 2019-08-20T15:19:40.053791+00:00 omnfrmo10 kernel: [683270.885630] usb > 7-1.2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 > 2019-08-20T15:19:40.053797+00:00 omnfrmo10 kernel: [683270.885633] usb > 7-1.2.2: Product: Edgeport/416 > 2019-08-20T15:19:40.053800+00:00 omnfrmo10 kernel: [683270.885635] usb > 7-1.2.2: Manufacturer: Digi International > 2019-08-20T15:19:40.053803+00:00 omnfrmo10 kernel: [683270.885637] usb > 7-1.2.2: SerialNumber: E63966100-5 > 2019-08-20T15:19:40.065569+00:00 omnfrmo10 kernel: [683270.897406] usb > 7-1.1.3: new full-speed USB device number 90 using uhci_hcd > 2019-08-20T15:19:40.213569+00:00 omnfrmo10 kernel: [683271.046316] usb > 7-1.2.2: Edgeport TI 2 port adapter converter now attached to ttyUSB6 > 2019-08-20T15:19:40.213594+00:00 omnfrmo10 kernel: [683271.046782] usb > 7-1.2.2: Edgeport TI 2 port adapter converter now attached to ttyUSB7 > 2019-08-20T15:19:40.242034+00:00 omnfrmo10 mtp-probe: checking bus 7, > device 89: "/sys/devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.2/7-1.2.2" > 2019-08-20T15:19:40.301578+00:00 omnfrmo10 kernel: [683271.133380] usb > 7-1.2.3: new full-speed USB device number 91 using uhci_hcd > 2019-08-20T15:19:40.357559+00:00 omnfrmo10 kernel: [683271.192815] usb > 7-1.1.3: New USB device found, idVendor=1608, idProduct=0247 > 2019-08-20T15:19:40.357584+00:00 omnfrmo10 kernel: [683271.192820] usb > 7-1.1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 > 2019-08-20T15:19:40.357588+00:00 omnfrmo10 kernel: [683271.192822] usb > 7-1.1.3: Product: Edgeport/416 > 2019-08-20T15:19:40.357591+00:00 omnfrmo10 kernel: [683271.192825] usb > 7-1.1.3: Manufacturer: Digi International > 2019-08-20T15:19:40.357593+00:00 omnfrmo10 kernel: [683271.192827] usb > 7-1.1.3: SerialNumber: E63966100-2 > 2019-08-20T15:19:40.513702+00:00 omnfrmo10 kernel: [683271.349103] usb > 7-1.1.3: Edgeport TI 2 port adapter converter now attached to ttyUSB8 > 2019-08-20T15:19:40.513725+00:00 omnfrmo10 kernel: [683271.349311] usb > 7-1.1.3: Edgeport TI 2 port adapter converter now attached to ttyUSB9 > 2019-08-20T15:19:40.537138+00:00 omnfrmo10 mtp-probe: checking bus 7, > device 90: "/sys/devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1.1/7-1.1.3" > 2019-08-20T15:19:40.601754+00:00 omnfrmo10 kernel: [683271.433389] usb > 7-1.1.4: new full-speed USB device number 92 using uhci_hcd > 2019-08-20T15:19:40.601794+00:00 omnfrmo10 kernel: [683271.433631] usb > 7-1.2.3: New USB device found, idVendor=1608, idProduct=0247 > 2019-08-20T15:19:40.601798+00:00 omnfrmo10 kernel: [683271.433634] usb > 7-1.2.3: New USB device strings: Mfr=1, Produc > > > I did some experiments (changing cables etc) but always the same. But when > tested with a windows system it worked all fine. > later i used a single port USB->Serial and all worked as expected. > > I tested with: Opensuse 15.1 on a DELL latitude E5400 > > uname -a > Linux omnfrmo10 4.12.14-lp151.28.10-vanilla #1 SMP Sat Jul 13 17:59:31 UTC > 2019 (0ab03b7) x86_64 x86_64 x86_64 GNU/Linux > > I would like to improve the situation, does anyone has that device ? any hints > what to look at ? > > please reply direct, i am not member of this list. > > re, > wh > > > > > > >